Patient care supervisor
Family and friends hospital Ltd.
Lagos, Nigeria
12.2015 - 02.2020
- Enhanced patient experience with focus on compassionate communication.
- Coordinated multidisciplinary teams, improved overall patient care delivery.
- Developed efficient patient care plans by collaborating with healthcare professionals.
- Handled patient complaints, ensured quick resolution and satisfaction.
- Monitored staff performance to ensure adherence to healthcare standards.