Gideon Farinto

Monitored and verified stock levels across warehouses and storage locations.

Conducted cycle counts and comprehensive physical inventory audits.

Investigated and resolved inventory discrepancies to ensure accuracy.

Entered and updated inventory data in ERP software and management systems.

Maintained precise records of stock movements, adjustments, and transactions.

Coordinated receipt of incoming goods, verifying quantities and quality.

Issued and dispatched stock to departments or customers as necessary.

Generated regular inventory reports to inform procurement decisions.

• Processed daily visa applications, ensuring comprehensive and timely completion of required forms.
• Maintained rigorous digital filing standards to enhance organizational efficiency.
• Resolved customer complaints promptly, promoting satisfaction through proactive engagement.
• Executed regular maintenance tasks, including patching and upgrades on all applications.

• Resolved financial discrepancies while ensuring data accuracy.
• Ensured compliance with customs regulations through thorough barcode scanning.
• Enhanced reporting procedures for customer queries, improving response times.
• Maintained seamless parcel logistics, providing reliable tracking updates.
• Verified the effectiveness of export procedures, ensuring correct documentation and acceptance.
• Obtained and transferred DHL packages using commercial airlines, including Kenya Airways and Emirates Airline.
• Upholding exceptional service standards fostered a culture of accountability and sustained satisfaction.
• Increased team productivity by managing dynamic sales support and telesales operations.

• Cultivated a culture of personal accountability, ensuring exceptional service standards and customer satisfaction.
• Directed telesales and sales support operations to enhance team productivity.
• Conducted needs analysis to assist customers with informed purchase decisions.
• Utilized strong problem-solving skills to effectively resolve customer issues.