Gideon Farinto

>Monitored and verified stock levels across warehouses and storage locations.

>Investigated and resolved inventory discrepancies to ensure accuracy.

>Entered and updated inventory data in ERP software and management systems.

>Maintained precise records of stock movements, adjustments, and transactions.

>Coordinated receipt of incoming goods, verifying quantities and quality.

>Assisted customers with product inquiries and order placements.

>Resolved customer complaints through effective communication and problem-solving.

• Efficiently managed accounts payable and receivable processes to enhance financial accuracy.
• Prepared financial reports for management review, supporting informed decision-making.
• Coordinated with vendors to resolve billing discrepancies, ensuring prompt payments.
• Reviewed invoices and processed payments in a timely manner to maintain cash flow.
• Reconciled accounts payable and receivable records to ensure accuracy and compliance.
• Organized filing system for account documents, including invoices and receipts, improving accessibility.
• Maintained accurate general ledger with all accounting data in audit-ready format.
• Responded promptly to customer queries regarding accounts, fostering strong relationships.

Processed daily visa applications, ensuring timely completion of all required forms.

Maintained rigorous digital filing standards to enhance organizational efficiency.

Resolved customer complaints promptly, promoting satisfaction through proactive engagement.

Executed maintenance tasks, including patching and upgrades on all applications.

• Maintained seamless parcel logistics, ensuring reliable tracking updates for all shipments.
• Verified export procedures, guaranteeing accurate documentation and acceptance of goods.
• Obtained and transferred DHL packages via commercial airlines, including Kenya Airways and Emirates Airline.
• Fostered a culture of accountability through exceptional service standards and consistent support.
• Increased team productivity by managing dynamic sales support alongside telesales operations.

• Cultivated culture of personal accountability, ensuring exceptional service standards and customer satisfaction.
• Directed telesales and sales support operations to boost team productivity.
• Conducted needs analysis to guide customers in informed purchasing decisions.
• Utilized strong problem-solving skills to resolve customer issues efficiently.
• Assisted customers with inquiries, providing accurate product information.
• Resolved customer complaints through effective problem-solving techniques.