Fiona Rea
Waterford
Summary
Extremely reliable and productive worker with 30 + years experience working in a variety of customer service roles.
I am a confident and hard-working employee who is committed to achieving excellence, I am up to date on all Health and Safety regulations in the workplace.
I work effectively under pressure whether alone or within a team. Flexible to meet business needs and adaptable to change. I pride myself on my great communication and interpersonal skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Deli Worker & Shop Assistant
Londis, Cleaboy Shopping Centre
09.2016 - Current
- Maintained a clean workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Monitored inventory levels to order new supplies and maintain consistent stock and dealing with suppliers over the phone
- Accurately operated cash register to process customer payments.
General Operative
Packaging Hub
07.2015 - 09.2016
- Involved in building packaging for Waterford Crystal Products
- Monitored machine operation to correct malfunctions or defects by making adjustments.
- Worked as part of a target driven team.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Inspected results through quality checks.
Kitchen Supervisor & Cashier
Tesco
07.2010 - 07.2015
- Monitored food preparation & production for quality control.
- Responsible for buying in all stock for canteen.
- Controlled food costs and managed inventory.
- Managed the staff rota & cleaning schedule for fair distribution of workload & delegation of duties to all kitchen staff members.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kitchen/Canteen Supervisor
Waterford Youth Training Centre
09.2004 - 06.2010
- Dealing with Young Adults (Garda Vetted).
- Soley responsible for Cash & Carry account for the kitchen.
- Health and Safety and Quality focused
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Part of a successful team responsible for delivery meals on time.
Confectioner
Greer’s Cake Shop
01.1995 - 01.2003
- Attention to detail in relation to measurements, weighing and baking times
- Modified recipes to accommodate dietary restrictions and allergies.
- Use of appropriate PPE.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Produced consistently high-quality baked goods for customers.
- Trained and supervised new employees on bakery operations and procedures.
- Operated and maintained bakery equipment, including ovens and mixers.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Followed food health & safety standards.
Education
Waterford College of Further Education
01.1989
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Presentation Secondary School
01.1988
Skills
- Customer Service
- Inventory Rotation
- Safe Food Handling
- Organizational abilities
- Equipment safety
- Accurate money handling
Trainingachievements
- 2013, First Aid Cert
- 2009, Fire Safety
- 2005, HACCP Cert
- 1989, Lifeguard Cert
Personality Profile
- Reliable, productive worker with a solid work ethic.
- Confident and hard-working employee who is committed to achieving excellence.
- Constantly aware of Health and Safety in the work place.
- Work effectively under pressure whether alone or within a team.
- Flexible to meet business needs and adaptable to change.
- Great communication and interpersonal skills.
References
- John Enright, Deli Manager, Londis, Cleaboy Shopping Centre, Waterford, 051 374471
- Betty Guilfoyle WYTEC, Cork Road, Waterford, 051 873358
- Ronnie Greer, Greer’s Cake Shop, 17 Michael Street, Waterford, 051 874616
Certification
First Aid Cert
HACCP Cert
Fire Safety
Manual Handling
Lifeguard Cert
Timeline
Deli Worker & Shop Assistant
Londis, Cleaboy Shopping Centre
09.2016 - Current
General Operative
Packaging Hub
07.2015 - 09.2016
Kitchen Supervisor & Cashier
Tesco
07.2010 - 07.2015
Kitchen/Canteen Supervisor
Waterford Youth Training Centre
09.2004 - 06.2010
Confectioner
Greer’s Cake Shop
01.1995 - 01.2003
Waterford College of Further Education
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Presentation Secondary School
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