Abbie Rushe
Lucan,CO. Dublin
Summary
Hardworking professional with experience in guest relationship-building and time management skills in fast-paced restaurant and hotel environments. Experience in handling parties of all sizes while delivering excellent customer service. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
10122
10122
years of post-secondary education
Work History
Deli/Shop Assistant
Texaco Lucan
08.2024 - Current
- I currently work in Texaco service station, I work between the deli and shop full time.
- In my role in the deli, I manage incoming deliveries, serve customers, prepare hot and cold food while ensuring food safety and stock rotation.
- I have also assisted alongside management in stock taking procedures as well as the training and development of new staff.
- In the shop I have gained further experience in cash handling, problem solving and customer service.
Server
Lily Garden Restaurant
02.2024 - 09.2024
- I worked full time serving tables, managing parties and events independently, answering phone call orders.
- I also developed a cocktail and bar menu in order to try and attract more customers.
- I assisted in training new staff and supported the implementation of this menu among staff.
Bartender / Server
Hamlet Court Hotel
09.2023 - 03.2024
- I worked between the hotel's restaurant and function bar serving customers a wide range of food and beverages.
- I completed training on allergens and food safety to better accommodate guests with allergies and food sensitivities.
- I closed and stocked the bar in a team along with serving customers and taking visa and cash payments in a timely manner.
Function Bartender/ Server
Moyvalley Hotel and Golf Resort
06.2023 - 09.2023
- I began in the hotel restaurant where I managed parties of 20+ guests independently while adapting to help guests with a language barrier from German and Italian tour groups.
- I then was transferred to functions where I worked full-time as a wedding bartender in a team and independently managed high guest volume, maintaining guest satisfaction.
- I worked between 4 bars across the premises while also closing and cleaning the bar to a high standard.
- I worked residence and late bars on occasion to assist when my team was short staffed.
Temporary Server/ Bar Staff
Glennons of Allenwood
03.2023 - 05.2023
- I trained as a server while filling in temporarily for an employee on leave.
- I took orders, served food, plated deserts, filled in for the kitchen porter, when necessary, assisted in managing parties of 20+ people.
- I began training on bar work, serving drinks, taking payments, and restocking bars in a busy environment.
Education
LEAVING CERT -
OAKLANDS COMMUNITY COLLEGE
QQI LEVEL 6 BUSINESS MANAGEMENT -
LOETB TULLAMORE
LEVEL 4 FETAC CUSTOMER SERVICE -
LOETB EDENDERRY
LEVEL 1 & 2 FOOD SAFETY AND ALLERGEN AWARENESS TRAINING -
FIRE SAFETY -
Skills
- Cash handling
- Phone etiquette
- Customer service
- Communication
- Problem solving
- Training new staff
Languages
English
First Language
Timeline
Deli/Shop Assistant
Texaco Lucan
08.2024 - Current
Server
Lily Garden Restaurant
02.2024 - 09.2024
Bartender / Server
Hamlet Court Hotel
09.2023 - 03.2024
Function Bartender/ Server
Moyvalley Hotel and Golf Resort
06.2023 - 09.2023
Temporary Server/ Bar Staff
Glennons of Allenwood
03.2023 - 05.2023
LEAVING CERT -
OAKLANDS COMMUNITY COLLEGE
QQI LEVEL 6 BUSINESS MANAGEMENT -
LOETB TULLAMORE
LEVEL 4 FETAC CUSTOMER SERVICE -
LOETB EDENDERRY