Finlay Walker
Skerries,Ireland
Summary
Dynamic and high-energy professional with expertise in POS systems and restaurant inventory management, adept at handling high-volume dining environments. Demonstrates exceptional customer service skills and proficiency in bill calculation, ensuring regulatory compliance. Committed to optimising operational efficiency and enhancing guest satisfaction.
Overview
3
3
years of professional experience
Work History
Head waiter
Caffe Italiano
Skerries
02.2023 - Current
- Developed rapport with regular patrons to foster loyalty and repeat business.
- Managed staff rota to ensure adequate coverage during peak hours.
- Communicated regularly with management regarding customer feedback and staff performance issues.
- Handled cash transactions and end-of-day accounting tasks ensuring financial accuracy.
- Increased customer satisfaction by delivering prompt, courteous service.
- Trained new staff members, promoting consistent service standards across the team.
Waiter bartender
Lifeboat Cafe
Skerries
05.2022 - 02.2023
- Maintained professional demeanour during peak hours to ensure smooth operations.
- Served food promptly, resulting in improved customer satisfaction.
- Delivered high-quality service to customers, resulting in repeat business.
- Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
- Utilised POS systems proficiently for seamless order processing and payment handling.
Education
NVQ Level 5 - Business Studies
Cathal Brugha FET
Dublin, Leinster 09.2024 -
Skills
- POS Systems
- Restaurant inventory management
- High-Volume dining experience
- Bill calculation
- Customer Service
- Regulatory compliance
- High energy
Timeline
NVQ Level 5 - Business Studies
Cathal Brugha FET
09.2024 -
Head waiter
Caffe Italiano
02.2023 - Current
Waiter bartender
Lifeboat Cafe
05.2022 - 02.2023
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