Summary
Overview
Work History
Education
Skills
Timeline
Generic

Finlay Walker

Skerries,Ireland

Summary

Dynamic and high-energy professional with expertise in POS systems and restaurant inventory management, adept at handling high-volume dining environments. Demonstrates exceptional customer service skills and proficiency in bill calculation, ensuring regulatory compliance. Committed to optimising operational efficiency and enhancing guest satisfaction.

Overview

3
3
years of professional experience

Work History

Head waiter

Caffe Italiano
Skerries
02.2023 - Current
  • Developed rapport with regular patrons to foster loyalty and repeat business.
  • Managed staff rota to ensure adequate coverage during peak hours.
  • Communicated regularly with management regarding customer feedback and staff performance issues.
  • Handled cash transactions and end-of-day accounting tasks ensuring financial accuracy.
  • Increased customer satisfaction by delivering prompt, courteous service.
  • Trained new staff members, promoting consistent service standards across the team.

Waiter bartender

Lifeboat Cafe
Skerries
05.2022 - 02.2023
  • Maintained professional demeanour during peak hours to ensure smooth operations.
  • Served food promptly, resulting in improved customer satisfaction.
  • Delivered high-quality service to customers, resulting in repeat business.
  • Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
  • Utilised POS systems proficiently for seamless order processing and payment handling.

Education

NVQ Level 5 - Business Studies

Cathal Brugha FET
Dublin, Leinster
09.2024 -

Skills

  • POS Systems
  • Restaurant inventory management
  • High-Volume dining experience
  • Bill calculation
  • Customer Service
  • Regulatory compliance
  • High energy

Timeline

NVQ Level 5 - Business Studies

Cathal Brugha FET
09.2024 -

Head waiter

Caffe Italiano
02.2023 - Current

Waiter bartender

Lifeboat Cafe
05.2022 - 02.2023

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Finlay Walker