Elaine Mc Guire
Carrick on Shannon,County Leitrim
Overview
22
22
years of professional experience
29
29
years of post-secondary education
1
1
Certification
Work history
SNA
Scoil Mhuire
Carrick on Shannon, County Leitrim
2024.10 - Current
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Sales assistant
The Magnet
Carrick on Shannon, County Leitrim
2021.09 - Current
- Ensured stock replenishment in a timely manner to maintain product availability.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Spa manager
One Spa World
Miami, USA
2004.09 - 2016.04
- Managed daily operations for smooth running of the spa.
- Handled guest complaints promptly and professionally, maintaining reputation for excellent service quality.
- Ensured adherence to industry regulations, maintaining the highest level of professional standards.
- Implemented health and safety procedures, ensuring a safe environment for both staff and clients.
- Maintained high standards of cleanliness and hygiene within the spa.
- Fostered a soothing and welcoming atmosphere throughout the spa premises.
- Conducted regular performance reviews to motivate staff members and encourage their professional growth.
- Enhanced team proficiency with regular training sessions.
- Oversaw staff rotas to ensure adequate coverage during peak times.
- Managed inventory control, reducing wastage costs significantly.
- Maintained detailed records of all transactions for financial transparency.
- Managed finances and administrative requirements to keep centre operating according to targets.
- Followed company standards for service and facility quality to improve repeat customer rates.
- Coordinated maintenance and cleaning work to keep facility in good condition.
- Maintained strong working relationships with colleagues and senior management.
- Liaised with senior management and provided ongoing reports to share business performance.
Education
Special Needs Assisting level 5 - SNA
Chevron College
Dublin 2023.09 - 2024.04
NVQ Level 3 - Teaching and Education ITEC level 3
ITAC
Dublin 2021.03 - 2022.04
NVQ Level 3 - Assessors Qualification
Browyn Conroy
Dublin 2022.04 - 2022.11
CIBTAC and CIDESCO - Beauty Therapy and Holistic Therapy
Senior College Dun Laoighaire
Dublin 2002.09 - 2024.06
Junior and Leaving Cert - Secondary School
Carrick on Shannon Community School
Co. Leitrim 1997.09 - 2002.06
Skills
- Crisis intervention
- Quality Assurance
- Problem-solving
- Resourcefulness
- Public Relations
- Leadership
- Team building
- Calm under pressure
Certification
Absolute Fire Safety
First Aid
Management Training Program (Steiner)
All Safety, Security and Hotel Courses (RCCL)
Timeline
SNA
Scoil Mhuire
2024.10 - Current
Special Needs Assisting level 5 - SNA
Chevron College
2023.09 - 2024.04
NVQ Level 3 - Assessors Qualification
Browyn Conroy
2022.04 - 2022.11
Sales assistant
The Magnet
2021.09 - Current
NVQ Level 3 - Teaching and Education ITEC level 3
ITAC
2021.03 - 2022.04
Spa manager
One Spa World
2004.09 - 2016.04
CIBTAC and CIDESCO - Beauty Therapy and Holistic Therapy
Senior College Dun Laoighaire
2002.09 - 2024.06
Junior and Leaving Cert - Secondary School
Carrick on Shannon Community School
1997.09 - 2002.06