Control bookings for restaurant.
- Monitored temperatures of prepared food and cold-storage areas.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
- Prepared and served drinks and food items according to company standards.
- Maintained cleanliness and organization of the dining area, counters, and kitchen space.
- Restocked beverage stations according to demand during peak hours.
- Trained new employees on proper food handling techniques according to health code regulations.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Handled payment transactions accurately while ensuring compliance with established procedures.
- Took customer orders accurately and provided menu recommendations when requested.
- Set tables for upcoming meals by following food service guidelines.
- Monitored dining areas for adequate supplies of glassware, flatware, linens.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Cleaned and sanitized utensils, dishes or silverware.
- Enforced sanitation standards for food handling and storage areas as required by law.
- Processed payments and handled cash, credit, and debit transactions with accuracy.
- Performed opening and closing duties, including cleaning and preparing the venue for the next day.
- Updated the menu board and promotional materials to reflect current offerings.
- Maintained a clean and organized work environment throughout shift.
- Addressed and resolved customer complaints to ensure satisfaction.
- Assisted in menu planning and pricing based on customer feedback and sales trends.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Provided customer service by taking orders, serving drinks, and clearing tables.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings