Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Referees
Timeline
Generic

Darren McCann

Data Analyst
Dundalk

Summary

Seasoned Business Intelligence Analyst offering years of Health, Insurance Investments and Retail experience. Expert on business and systems requirements and in-depth data analysis.
Personally dedicated to self-improvement with a passion for learning through experience and formal education.

Overview

19
19
years of professional experience
9
9
years of post-secondary education
2
2
Certifications

Work History

Data & Analytics Specialist (Contract)

Aer Lingus
12.2023 - Current
  • Provide analytical and data solutions support to Operations Change and Transformation team.
  • Liaise with legacy data system providers to establish possible opportunities for streamlined data ingestion.
  • Development and continuous improvement of weekly KPI tracker for COO.
  • Support change initiatives through the provision of objective analysis of business activity and change impact.
  • Reduction of manual intervention in reporting through automation by utilizing tools such as SQL, VBA, Python, Tableau and Alteryx.
  • Developed custom dashboards in Tableau for real-time tracking of key performance metrics across departments.
  • Ensured accuracy and consistency in data reporting by implementing rigorous quality control measures.

Lead Data Analyst

Our Lady of Lourdes Hospital, Health Service Executive
3 2022 - 12.2023
  • Provided in-depth analysis on Patient Profiles, Presentations, Admissions/Discharges, Clinic Attendances.
  • Examination of Outpatient Clinic 'Did Not Attend' and Emergency Dept. 'Did Not Wait' populations to determine individuals at higher risk of breach.
  • Use of statistical forecasting techniques to determine seasonal demand and make projections on expected Waiting List activity for resource planning.
  • Use of Power BI to create repeatable KPI metrics for Monthly Performance Reporting
  • Provide end users with bespoke solutions utilising the Patient Management Database using SQL, VBA and Excel.

Business Intelligence & Data Analyst

BoyleSports
04.2021 - 02.2022
  • Developed sustainable intelligence-sharing dashboards using Tableau, providing company-wide access to collected data.
  • Use of statistical package 'R' to conduct customer profiling and analyze behaviors such as Churn/Retention rates, Account Re-activation, Cross-Selling (Sportsbook to Gaming) and monitor patterns of play.
  • Used historical business data to make informed projections on future performance and calculate potential campaign costings.
  • Designed customized data collection models for promotional fulfillment and analysis.
  • Provide periodical analysis and data insights to track business KPI's along with ad-hoc goal and problem specific analysis.


Business Systems Analyst - Team Leader

Utmost
08.2009 - 04.2021
  • Modelling of Business processes for efficiencies using service orchestration tool Enate. Drafting of Functional Specifications for system based solutions.
  • Management of Bloomberg security data ETL interface to core systems.
  • Creation of Business Requirement Documents for submission to 3rd Party Developers.
  • Oversight of business critical Financial Information Exchange (FIX) messaging between core system, Bloomberg and Stock Brokers.

Senior Fund Accountant

HSBC Security Services (Ireland)
09.2005 - 04.2008
  • NAV Calculation for a variety of Funds incorporating a vast array of complex financial instruments.
  • Processing Share dealing, Daily Trades, Expenses, Fixed term deposit Interest & FX Settlements

Education

Postgraduate Diploma - Applied Data Science

Dundalk Institute of Technology
Dundalk,Ireland
04.2001 -

Higher Diploma in Science - Data Analytics

Dundalk Institute Of Technology
Dundalk,Louth
09.2018 - 07.2020

Bachelor of Arts - Business Studies

Dublin City University
Dublin
09.2001 - 09.2005

Professional Diploma - Financial Advice (QFA)

UCD/Institute Of Bankers
Dublin
09.2008 - 07.2011

QQI Level 6 - Managing People

Health Management Institute of Ireland
Beaumont Hospital, Dublin
09.2022 - 12.2022

Skills

    Data Analysis

    Predictive Modeling

    Hypothesis Testing

    SQL and Databases

    Problem Resolution

    Business Process Mapping

Accomplishments

  • Analysis and remodel of Bloomberg data requests which will produce significant cost savings (€100k+ Per Annum) to the business.
  • Creation and configuration of trade data import workflows on Illumas reducing input times of large volumes of trades into system by automated data feed.
  • Developed live National Waiting List reporting for OLOL Hospital allowing for instant anytime access to National list which was previously published once weekly.
  • Awarded scholarship to DKIT PhD/Masters Track

Software

SQL

R

Python

Tableau

Power BI

Excel

Certification

ITIL Certification

Interests

Blogging - Awarded 2018 Irish Sports Blog Award

Competitive Racing Cyclist

Guitar

Referees

Fiona Floyd

Business Manager

Our Lady of Lourdes Hospital, Drogheda, Co. Louth

Fiona.Floyd@HSE.ie

-

Dr. Kevin McDaid

Lecturer Computer Sciences

Dundalk Institute of Technology

Kevin.McDaid@dkit.ie

Timeline

Data & Analytics Specialist (Contract)

Aer Lingus
12.2023 - Current

QQI Level 6 - Managing People

Health Management Institute of Ireland
09.2022 - 12.2022

Business Intelligence & Data Analyst

BoyleSports
04.2021 - 02.2022

Higher Diploma in Science - Data Analytics

Dundalk Institute Of Technology
09.2018 - 07.2020

ITIL Certification

05-2018

ISTQB Certified Tester

05-2017

Business Systems Analyst - Team Leader

Utmost
08.2009 - 04.2021

Professional Diploma - Financial Advice (QFA)

UCD/Institute Of Bankers
09.2008 - 07.2011

Senior Fund Accountant

HSBC Security Services (Ireland)
09.2005 - 04.2008

Bachelor of Arts - Business Studies

Dublin City University
09.2001 - 09.2005

Postgraduate Diploma - Applied Data Science

Dundalk Institute of Technology
04.2001 -

Lead Data Analyst

Our Lady of Lourdes Hospital, Health Service Executive
3 2022 - 12.2023
Darren McCannData Analyst