Dana Pauksena
Waterford
Summary
Dynamic and results-driven professional with extensive experience in retail. Skilled in team management, customer service, stock control, department operations, and health & safety compliance with very strong attention to detail and with a commitment to professionalism and integrity in all operations. Proven ability to meet sales targets.
Certified in beauty treatments, combining retail expertise with industry-specific knowledge.
Overview
19
19
years of professional experience
Work History
Non-Food, Clothing & Duty Manager
Tesco Poleberry
Waterford
06.2024 - Current
- Managing non-food and clothing departments, ensuring sales targets, stock availability, and merchandising standards are met.
- Acting as Duty Manager, overseeing store operations, staff allocation, and customer service standards.
Payroll Administrator
Tesco Express Ferrybank
Waterford
10.2023 - 06.2024
- Administrated payroll process for staff, ensuring accuracy and compliance.
- Conducted audits and supported financial accountability.
Supervisor
Park Lodge Cafe
Waterford
03.2021 - 10.2023
- Managed daily café operations, including staff scheduling, customer service standards, and health and safety compliance.
- Oversaw stock ordering, supplier liaison, and quality standards for food service
Non-food & Clothing Manager
Tesco Lisduggan
Waterford
03.2016 - 02.2021
- Oversaw clothing and general merchandise departments, managing stock rotation, promotions, and seasonal planning.
- Led a team, ensuring training and performance standards were maintained.
Checkout Manager
Tesco Poleberry
Waterford
03.2015 - 03.2016
- Supervised front-end operations, including staff scheduling, training, and customer service.
- Implemented process improvements to reduce wait times and enhance efficiency.
Fresh Food & Counters Manager
Tesco Ballybeg
Waterford
11.2010 - 03.2015
- Managed fresh food counters, ensuring compliance with hygiene and safety standards.
Checkout Supervisor
Tesco Poleberry
Waterford
12.2006 - 11.2010
- Supervised checkout staff, maintained customer service standards and supported cash handling.
Education
Level 5 QQ1 Award (Distinction) - Reception & Office Skills
WWETB
Waterford06-2023
ICDL Profile Certificate -
WWETB
Waterford03-2022
WL1 - Internal Management Course
Tesco Ireland
Ireland10-2010
Leaving Certificate -
Valmiera Pargauja Gymnasium
Valmiera, Latvia06-2005
Skills
- Customer service excellence
- Team leadership & training
- Stock control & merchandising
- Duty management & operations oversight
- Sales target achievement
- Health & Safety compliance
- Attention to detail
- Effective communication
- Professionalism and integrity
- Time management
- Certified in beauty treatments (lashes and brows)
References
References available upon request.
Timeline
Non-Food, Clothing & Duty Manager
Tesco Poleberry
06.2024 - Current
Payroll Administrator
Tesco Express Ferrybank
10.2023 - 06.2024
Supervisor
Park Lodge Cafe
03.2021 - 10.2023
Non-food & Clothing Manager
Tesco Lisduggan
03.2016 - 02.2021
Checkout Manager
Tesco Poleberry
03.2015 - 03.2016
Fresh Food & Counters Manager
Tesco Ballybeg
11.2010 - 03.2015
Checkout Supervisor
Tesco Poleberry
12.2006 - 11.2010
Level 5 QQ1 Award (Distinction) - Reception & Office Skills
WWETB
ICDL Profile Certificate -
WWETB
WL1 - Internal Management Course
Tesco Ireland
Leaving Certificate -
Valmiera Pargauja Gymnasium
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