Organized and motivated hospitality professional eager to apply organizational skills in various environments. I am seeking opportunities to expand my skills while facilitating company growth .
I have excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
21
21
years of professional experience
Work History
Hospitality & Catering Co-Ordinator
Grant Thornton Dublin
Dublin
08.2021 - 04.2023
Ensure the effective delivery of all meetings & internal events at Grant Thornton
Coordination of all catering requirements, meeting room bookings, setting and re-setting of conference and meeting rooms in a timely fashion
Completing regular checks throughout the Executive/Conference rooms to deliver a seamless meeting room experience to all internal and external users
Control costs such as labour, expenses, food expenses in line with budget
Support the Audio-Visual team on AV needs for meeting and events
Review rosters regularly to ensure efficiencies are in place across the operation for meetings and events
Deliver budgeted KPIs for accounts as agreed with management
Event management, setup, take down, and overseeing of events, ensuring all elements are in place and running according to the event run sheet
Comply with all company health and safety procedures, site rules and statutory regulations including Health and Safety, Food Hygiene, Safe working practices, COSHH
Work with the hospitality team, performing regular reviews with direct reports, and taking positive action where needed with training and development.
Catering Manager
Sodexo –Trinity College Dublin
Dublin
05.2016 - 02.2020
Effectively and efficiently lead the Sodexo Catering & Hospitality team on campus
Preparing of employee contracts, letters, and starter packs and general HR administrative tasks
Managing absence, timekeeping grievance and discipline are communicated and dealt with effectively with the support Human Resources team
Management of the full lifecycle recruitment process, including advertising posts, shortlisting of candidates, and supporting interviews
Prepare monthly payroll with all transactions and changes and submit to the payroll provider
Driving sales and provide operational support during peak service periods to monitor and improve all aspects of the catering department
Conduct weekly unit inspections completing checklists and ensuring company best practise procedures are being followed
Ensure that all repairs and equipment are maintained in accordance with company policy
Ensure all HACCP records are completed in line with company procedures, legislative and regulatory requirements
Ensure all food temperature and equipment temperature checks are carried out daily and correctly recorded
Maintain correct stocks levels, stock rotation, and ensuring that storage and labelling in line with company procedures and food safety guidelines
Ensure all purchases, delivery dockets and invoices are processed correctly
Manage weekly stock-take effectively and ensure it is recorded and entered correctly
Responsible for managing GP and identifying ways of achieving and improving the unit’s GP performance
Complete daily, weekly, and monthly financial reports
Ensure cash handling procedures are consistent across the units
Assist with training all front of house employees
Preparing staff rosters within budget.
Restaurant Manager
Baxter and Greene Restaurant
11.2015 - 01.2016
Responsible for managing the retail cafe operations
Conducting all HACCP and food services reports
Overseeing quality and HACCP policies and procedure
Interviewing and hiring all catering employees
Managing stock –ordering, stock control, stocktakes and working with suppliers
Providing friendly and efficient service and assisting the customers answering all their queries regarding food
Training all front of house employees
Preparing staff rosters within budget
Implementing SOPs
Managing a team of 20 employees.
Restaurant Manager
The Hot Stove Restaurant
Dublin
03.2013 - 11.2015
Responsible for managing all front of house operations
Implementing all Budgets and P & L’S across the business
Overseeing quality and HACCP policies and procedure
Interviewing and hiring all front of house employees
Managing stock –ordering, stock control, stocktakes and dealing with suppliers
Providing friendly and efficient service and assisting the customers answering all their queries regarding food and wine
Training all front of house employees
Preparing staff rosters within budget
Implementing new menus based on market trends.
Food and Beverage Assistant Manager
Mantra Hotel Group
Brisbane
07.2008 - 01.2013
Managed hotel’s Food and Beverage operation
Managed all service operations of the Restaurant, Bar, Room Service, Conferencing and Banquets
Managed a team of up to 35 staff
Managed stock – ordering, stock control, stock takes and negotiating prices with suppliers
Prepared staff rosters
Coordinated all banqueting and conferencing events
Supervised and delegated all staff for each event
Managed beverage stock for all functions
Conducted daily cash summaries and operation reports
Oversaw all aspects of conferencing and banqueting setups
Managed all daytime food and beverage operations
Coordinated weekly banquet event order meetings with senior food and beverage staff.
Assistant Cafe Manager
Merlo Coffee Company
Brisbane
08.2006 - 06.2008
Conducted daily banking
Completed cash summaries
Made Barista coffees, served customers & undertook general hosting duties
Prepared rosters and managed all employees
Trained employees to barista service standards.
Restaurant Supervisor
The Olive Grove Restaurant
Athlone
06.2002 - 04.2006
Delivered quality customer service
Made reservations and prepared table plans
Completed cash summaries
Made coffees, served customers & undertook general hosting duties
Ordered all front of house stock Managed wage costs
Trained front of house staff.
Education
Bachelor of Business-International (Honours 2.1), QQI Level 8 -
Dorset College Dublin
Dublin
01.2017
Skills
Menu Coordination
Catering Marketing
Client Rapport Building
Food Safety Knowledge
Menu Planning
Customer Service
Client Retention
Contract Negotiation
Conflict Resolution
Training and Onboarding
Operations Management
Profit and Loss
Back of House Management
Customer Retention
Sales and Marketing
Labor and Overhead Cost Estimation
Safe Food Handling
Front of House Management
Event Coordination
Money Handling
Payroll Administration
Relationship Building
Recruitment
Event Planning
Client Relationship Management
References
Available at Request
Timeline
Hospitality & Catering Co-Ordinator
Grant Thornton Dublin
08.2021 - 04.2023
Catering Manager
Sodexo –Trinity College Dublin
05.2016 - 02.2020
Restaurant Manager
Baxter and Greene Restaurant
11.2015 - 01.2016
Restaurant Manager
The Hot Stove Restaurant
03.2013 - 11.2015
Food and Beverage Assistant Manager
Mantra Hotel Group
07.2008 - 01.2013
Assistant Cafe Manager
Merlo Coffee Company
08.2006 - 06.2008
Restaurant Supervisor
The Olive Grove Restaurant
06.2002 - 04.2006
Bachelor of Business-International (Honours 2.1), QQI Level 8 -
Dorset College Dublin
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