CIJO RAJ
Navan,Meath
Summary
Sales & Marketing Professional with 6+ years of diverse experience in media, wellness services and banking. Expertise in sales, client solutions, and crafting comprehensive marketing strategies. Committed towards building strong customer relationships and delivering innovative solutions. Results-driven, detail-oriented, and dedicated to personal and organizational success.
Holder of Irish Work Visa - Stamp 1G
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Group Manager
Mirchi - Entertainment Network India Limited
Bengaluru & Ahmedabad, India
11.2016 - 05.2022
- Customising Media Solution basis the client brief & end to end implementation from conceptualising, planning and executing the marketing campaign for the clients for the Brand Mirchi 98.3 Kannada & Mirchi 95 Hindi .
- Leveraging of RJ’s Social Media presence to create new opportunity of revenue through brand integrations.
- Pitching Clients with new products including Celeb shows, Google Display Network, Gaana app & Brand properties.
- Maintain the continued association with clients ensuring that the commitments are in place with respect to the activities and campaigns designed
- Develop new clients in the region by offerings them multiple avenues to integrate and thereby, increasing the number of billers
- Delivered impressive YoY market share growth of 13-15% through innovative new business development approaches.
Program Associate
Vario Fitness (Fitness Start Up)
Ahmedabad, India
06.2015 - 06.2016
- To create strategic tie-ups with societies.
- Finding new prospects and qualifying the leads.
- Upholding meetings with the committee in various communities.
- To ensure business generation from various societies through continuous interaction and feedback management. Also, to meet defined business targets.
- To ensure customer retention, timely MIS reporting and customer query handling.
- To ensure continuous quality deliverance by upholding regular meetings.
Customer Service Manager
Indusind Bank
Ahmedabad, India
06.2014 - 05.2015
- Responsible to resolve all client queries or requests for products and services within the given timelines as well as to seek out ways to increase client satisfaction.
- To Identify opportunities for cross-sell of new products (CASA, FD, and Insurance & Investments) and services to existing customers.
- Generated referrals from existing customers. Have performed outbound tele-calling to allocated portfolio if required to meet sales targets.
- Participated in branch sales campaigns.
- To complete the task in the given timeline along with increasing client satisfaction, business development, building rapport and networking with clients.
Education
Master of Science - Digital Marketing & Analytics
Dublin Business School
Dublin 04.2022 - 06.2023
PGDM - Marketing
SKIPS School of Business
Ahmedabad, India 07.2012 - 04.2014
Skills
- Integrated Campaign Planning
- Client Solutions
- Account Management
- Sales Management
- Marketing Campaign Management
- Activations
- Sales Forecasting
- Portfolio Management
- Media Planning
- Business Development & Planning
- Revenue Generation
- Digital Marketing Solution Sales
- Customer-Focused Selling
- Customer Relationship Management (CRM)
- Customer Retention
- Negotiation
- Customer Support
Interests
Travelling: Passionate about exploring new places, cultures, and cuisines, broadening perspectives, and fostering adaptability in diverse environments.
Fitness Enthusiast: Regularly engage in workouts and physical activities as a stress- busting routine, fostering discipline and enhancing overall well-being.
Languages
English
Fluent
German
Beginner
Timeline
Master of Science - Digital Marketing & Analytics
Dublin Business School
04.2022 - 06.2023
Group Manager
Mirchi - Entertainment Network India Limited
11.2016 - 05.2022
Program Associate
Vario Fitness (Fitness Start Up)
06.2015 - 06.2016
Customer Service Manager
Indusind Bank
06.2014 - 05.2015
PGDM - Marketing
SKIPS School of Business
07.2012 - 04.2014
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