Caitlin O' Mahony
Bantry
Summary
Dynamic and resilient professional with a proven track record at Munster Technological University, adept in organizational skills and Excel spreadsheets. Excelled in enhancing customer satisfaction and streamlining processes, demonstrating strong communication and confidentiality handling. Achieved significant operational efficiency, embodying an energetic personality with a focus on impactful achievements. Withhold an Honours Business Degree.
Overview
9
9
years of professional experience
Work History
Clerical Officer
Munster Technological University
Cork
09.2024 - Current
- Managed the submission of requisition forms within the student services department.
- Facilitated communication within the office and with external partners.
- Utilized the Salto system and operating software to provide access services to staff and students.
- Ensured prompt attention to students' requirements even in high-demand periods.
- Negotiated contracts with vendors, securing cost-effective services for the university.
Solar Energy Panel Installer
QSolutions
Cork
04.2023 - 08.2024
- Modified electrical equipment and installations to conform with regulations and safety requirements.
- Interpreted engineering and assembly drawings to deliver desired results.
- Adapted installation methods for new designs.
- Established clear procedures for team work and always interested to learn new things.
- Assembled scaffolding, ladders, handrails and platforms tailored to project specifications.
- Performed work outdoors during different weather conditions to prevent projects from being delayed.
Service Delivery Assistant
Party Star
Dunmanway
03.2016 - 05.2024
- Achieved team objectives by performing tasks swiftly and accurately.
- Enhanced customer interactions, sustaining excellent company service reputation.
- Identified key areas requiring health and safety enhancements for compliance upgrades.
- Mentored junior team members, coaching to deliver outstanding service for continued customer satisfaction
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Cafe Waitress
DeBarra's Cafe and Restaurant
Bantry
06.2019 - 01.2024
- Ensured cleanliness standards in the cafe met company guidelines.
- Proposed innovative menu enhancements based on customer input.
- Successfully managed cafe during times of high-pressure, while maintaining presentation and customer satisfaction.
- Delivered attentive service, creating excellent dining experiences for guests.
- Mentored junior waiting staff, offering encouragement and support to build confident restaurant team members.
- Trained new staff members in food and drink service, POS systems operation and restaurant cleaning protocols.
Education
First Aid Responder - First Aid
Occupli
Ireland01-2025
Bachelor of Business (Honours) - Business (Honours)
Munster Technological University
Cork2024
BBus - Business, Recreation & Leisure Management in Business
Munster Technological University
Cork2023
Reps Ireland - Personal Training Fitness Instructor
Munster Technological University
Cork2023
Leaving Certificate -
Coláiste Pobail Bheanntraí
Cork2020
Skills
- Organizational Skills
- Strong communication skills
- Energetic personality
- Resilient
- Confidentiality handling
- SPSS software
- Excel spreadsheets
- Management of purchase order requisitions
Accomplishments
GAA Higher Education Munster Scholarship 2023/2024.
• Volunteering: I volunteered with Starcamps, Cúl Camps, Peil Camps, and coached teams in and around my local community. I organized and worked for charity events in my local community.
• Sports: Gaelic football. Moynihan Cup All-Ireland winner. I captained LGFA teams in 2019 and 2020 to win West Cork and County titles. Currently playing with the Cork Senior Bs and Bantry Blues. I coached the Bantry U-14 team to a county victory in 2023.
References
- Available on request
- https://www.linkedin.com/in/caitlin-o-mahony/
Timeline
Clerical Officer
Munster Technological University
09.2024 - Current
Solar Energy Panel Installer
QSolutions
04.2023 - 08.2024
Cafe Waitress
DeBarra's Cafe and Restaurant
06.2019 - 01.2024
Service Delivery Assistant
Party Star
03.2016 - 05.2024
First Aid Responder - First Aid
Occupli
Bachelor of Business (Honours) - Business (Honours)
Munster Technological University
BBus - Business, Recreation & Leisure Management in Business
Munster Technological University
Reps Ireland - Personal Training Fitness Instructor
Munster Technological University
Leaving Certificate -
Coláiste Pobail Bheanntraí
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