Bhavya Hegde
Dublin
Summary
Product Manager with 7 years of experience in leading product development from concept to launch. Expertise in Agile methodologies and backlog prioritization, ensuring projects are delivered on time and within budget. Proven success in collaborating with cross-functional teams to develop user-centric digital solutions and manage stakeholder expectations effectively. Strong leadership skills in fostering continuous improvement and driving innovation in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Product Owner (Part Time)
McDonald's
Dublin
02.2024 - 04.2025
- Collaborated with kitchen staff to coordinate timely food preparation and delivery, improving service flow.
- Replenished low-level stock promptly to ensure efficient and seamless service was provided.
- Welcomed clients with excellent customer service skills.
- Ensured entire worksite was kept clean at all times.
- Monitored expiry dates of food items, reducing waste by strategically utilising ingredients near expiration.
- Utilised feedback from customer surveys to make targeted improvements in service and menu offerings.
- Operated till accurately at all times.
- Ensured customer satisfaction by promptly addressing queries and concerns.
Program Manager (Digital Business)
Mirae Assets Capital Market Ltd
Mumbai
06.2021 - 12.2023
- Exceeded £20 million annual MTF target within eight months through strategic feature prioritization.
- Owned product strategy for digital business programs, including margin trading upgrade and pledge functionality.
- Defined product roadmap, managing full product lifecycle from discovery to deployment.
- Led cross-functional teams in comprehensive market research, user interviews, and competitive analysis.
- Applied agile methodologies for product backlog management and sprint planning, enhancing delivery velocity.
- Created data-driven product roadmaps that aligned features with business goals to accelerate revenue growth.
- Collaborated with engineering and design teams to define product specifications and optimize user experience.
- Evaluated competitive positioning to shape differentiation and inform pricing models for market competitiveness.
Product Manager (Online Products)
Motilal Oswal Financial Service Ltd
Mumbai
12.2018 - 06.2021
- Served as product owner for online trading platform initiatives including feature enhancements and integrations.
- Achieved platform adoption goals by translating business requirements into actionable product features and releases.
- Facilitated stakeholder workshops and user research sessions to gather requirements and validate product assumptions.
- Built product roadmap prioritizing features based on business value, user impact, and technical dependencies throughout lifecycle.
- Championed agile practices including backlog refinement, user story creation, and iterative development, enhancing team collaboration and responsiveness to evolving customer needs.
- Established product vision and quarterly release plans informed by usage analytics and market trends, driving strategic alignment across business units for sustainable growth.
- Worked closely with UX/UI designers and developers translating customer needs into product requirements and seamless digital experiences.
- Monitored key product metrics and conducted competitor benchmarking to optimize feature sets and pricing approaches, strengthening market position and guiding product evolution.
Process Associate (Back Office Operations)
TATA Consultancy Services Ltd
Mumbai
08.2015 - 08.2017
- Specialized in insurance product analysis, assessing risks and potential losses, contributing to the product road map.
- Managed documentation for process activities, including day-to-day operations and project execution, maintaining accuracy and compliance with regulations.
- Facilitated change management by overhauling policies and processes to reflect new organisational structures, based on data analysis and market research.
- Defined the customer journey and user experience for insurance products.
- Liaised with Engineering for effective delivery of insurance products.
- Collaborated on ROI-based prioritisation for product changes, delivering measurable results.
Education
Master of Science - Finance
Dublin City University (DCU) Business School
Dublin, Ireland01.2025
Masters in Management Studies (MBA) - Finance
Thakur Institute of Management Studies & Research
Mumbai, India01.2019
Bachelor of Commerce - B.Com.
Mumbai University
Mumbai, India01.2015
Skills
- Requirements gathering and analysis
- Product launch execution
- Workflow mapping and documentation
- Use-case analysis
- Microsoft Office Suite proficiency
- Agile and Scrum methodologies
- User experience design and UX/UI understanding
- Stakeholder engagement and management
- Change management strategies
- Product lifecycle management
Certification
- Certified Scrum Product Owner (CSPO), 2024
- Advanced Excel, 2018, Grey Bricks
- Accounts Pro-Computerized Financial Accounting (APTECH), 2014
Languages
- English, C2 Proficient
- Hindi, B2 Upper Intermediate
- Marathi, B2 Upper Intermediate
- Kannada & Tulu, B1 Intermediate
Personal Information
Visa Status: Currently under Stamp 2 student visa, willing to apply and self sponsor the work permit.
Timeline
Customer Product Owner (Part Time)
McDonald's
02.2024 - 04.2025
Program Manager (Digital Business)
Mirae Assets Capital Market Ltd
06.2021 - 12.2023
Product Manager (Online Products)
Motilal Oswal Financial Service Ltd
12.2018 - 06.2021
Process Associate (Back Office Operations)
TATA Consultancy Services Ltd
08.2015 - 08.2017
Master of Science - Finance
Dublin City University (DCU) Business School
Masters in Management Studies (MBA) - Finance
Thakur Institute of Management Studies & Research
Bachelor of Commerce - B.Com.
Mumbai University