Beau Sweeney

-Helped Family plan and build a new Hotel.

-Handled budget management and Financial Forecasting.

-Market Pricing Analysis.

-Purchasing of all relevant products for the build.

-Designed/built website and took marketing photos.

-Devised strategy for marketing of the hotel.

-Planned future events and conducted market research.

• Experienced Analyst who collaborated with Senior Stakeholders across departments to drive business insights and enhance decision-making for Directors, Managing Directors and CEO.
• Produced reports through my analysis for monthly prioritisation meetings (top company goals).
• Engaged in 1:1 meetings with department heads regularly.
• Demonstrated the ability to overcome challenges and drive change.
• Changed the configuration of Jira for improved cross-functional usage between departments.
• Drafted internal policies/procedures for several areas of the business.
• Proficient in Risk Management and Internal Audit reporting.
• Worked closely with the Operational Risk Manager to set up risk registers company wide.
• Strong communicator with a focus on fostering teamwork and facilitating decision-making processes.
• Proficient in Confluence, Jira, and Microsoft Office Programs.
• Commitment to continuous improvement and excellence in daily and long term duties.

• Oversight and analysis of a diverse portfolio of over 1000 Commercial/Residential properties for reputable Irish Banks and International Hedge Funds.
• Experienced Financial Professional with a proven track record of driving business performance through the efficient management of Accounts Receivable/Accounts Payable duties.
• Skilled in handling property discharges, invoicing processes, financial inquiries, client funding requests, property performance analysis and Debtor analysis.
• Proficient in utilising Sage for generating final statements for incoming payments from Clients.
• Established Rate cards for Suppliers and Clients.
• Strong communicator, who facilitated information to our team and Senior Stakeholders.
• Advised upper Management on Debtors position, Supplier performance, and financial
  growth strategies.
• Dedicated to ensuring accurate invoicing and prompt payment processing.
• Performed Internal analysis on how our team's ways of working as well as areas were would could increase our monetary gains.
• Recovery of extremely large amounts of Debt, which avoided the company having to take legal action against clients.
• Drafted policies and procedures for our team to follow regarding their daily duties.

• Efficiently managed a large volume of calls related to customer service, bank product marketing, and mortgage information updates.
• Ensured adherence to strict GDPR guidelines.
• Maintained updated and accurate customer records on Mortgages
• Streamlined the flow of communication with customers by proactively modifying their data and supplying them with necessary updates.
• Utilised administrative practices consistently throughout the work day, through excel and the banks internal system.

• Customer Service Specialist with a proven track record of resolving online purchase issues through phone, email, and chat messenger.
• Skilled in managing disputes between customers and merchants, ensuring fair resolutions for all parties involved.
• Proficient in utilising Sales Force, Excel, Microsoft Outlook and Rootcause Tool to streamline processes and enhance efficiency.
• Collaborative team player with a strong focus on achieving and exceeding targets consistently.
• Experienced Sales/Customer service Professional with a proven track record of increasing sales through customer interactions.
• Customer-focused approach to anticipate and fulfill customer needs.
• Skilled in managing multiple customer chats simultaneously, resolving issues, and up-selling to inbound customers.
• Committed to helping teams achieve sales targets by providing exceptional customer service, receiving positive feedback and driving further sales.
• Passionate team player, focused on delivering quality service the "Klarna way."