Asimenia Tapou
Cork,Ireland
Summary
Versatile and empathetic professional with a background in special needs education, occupational therapy assistance, and customer service. Experienced in supporting children with disabilities in school and therapy settings, while also skilled in hospitality and administrative roles. Strong communication, adaptability, and teamwork abilities, gained through work in Greece, Finland, and Ireland. Committed to providing care, support, and high-quality service in diverse environments.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Accommodation assistant
Ballynahinch Castle
Clifden, County Galway Ireland
2025.05 - 2025.06
- Maintained clean and hygienic environment by regular cleaning of rooms, bathrooms, lounges, and public areas.
Waitress
Ranua Resort
Ranua, Finland
2024.10 - 2025.03
- Maintained clean and organised dining area for customer comfort.
- Collaborated with kitchen staff to ensure order accuracy.
Occupational therapy assistant
Dyslexia centre Pavlidis Method
Thessaloniki, Greece
2024.06 - 2024.10
- Developed therapeutic exercises, resulting in increased patient strength.
- Adapted therapy techniques according to individual patient requirements, enhancing comfort and effectiveness of treatment.
- Communicated with professionals across different disciplines to coordinate treatments and provide continuity of care.
Special needs assistant
10th Special Primary School for Hard of Hearing
Thessaloniki, Greece
2021.09 - 2024.06
- Fostered a positive learning environment to support emotional and mental wellbeing of students.
- Supported children with physical disabilities during lunchtimes and breaks, promoting social inclusion amongst peers.
- Assisted in the development of social skills, improvement noted in overall behaviour.
- Liaised closely with parents and carers, establishing stronger home-school relationships.
- Supported classroom teacher in monitoring, assessing and recording students progress.
- Helped children with eating, dressing and other aspects of personal care while encouraging independence.
- Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
Occupational therapy assistant Practice Exercise
Special needs centre Logoupoli
Thessaloniki, Greece
2023.10 - 2024.04
- Adapted therapy techniques according to individual patient requirements, enhancing comfort and effectiveness of treatment.
- Provided emotional support during therapy sessions, fostering positive attitudes towards recovery.
- Supported OT in service user assessments, updates and reviews.
- Helped OT deliver effective therapy sessions.
Occupational therapy assistant Practise exercise
Special needs Centre Nagopoulou Pepi
Thessaloniki, Greece
2023.07 - 2023.09
- Helped OT deliver effective therapy sessions.
- Provided emotional support during therapy sessions, fostering positive attitudes towards recovery.
- Evaluated progress regularly, adjusting treatment plans as necessary.
- Organised recreational group activities to encourage social interaction amongst patients.
- Developed therapeutic exercises, resulting in increased patient strength.
Special needs assistant
10th Primary School of Kalamaria
Thessaloniki, Greece
2019.11 - 2020.03
- Provided one-to-one support to autistic children which improved their engagement in class activities.
- Assisted in the development of social skills, improvement noted in overall behaviour.
- Collaborated with teachers to plan and implement lesson adaptations suitable for every child's need.
Telephone customer service
Vodafone Telecomunications
Thessaloniki, Greece
2018.11 - 2019.03
- Provided customer support via phone, email, and remote applications for better service delivery.
Addministrative assistant
Law firm Sioufas and Associates
Thessaloniki, Greece
2018.01 - 2018.04
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Interacted professionally with clients providing excellent service at all times.
Marketing/Direct sales person
Mads Marketing
Thessaloniki, Greece
2017.09 - 2018.01
- Increased customer satisfaction by resolving issues.
- Successfully delivered on tasks within tight deadlines.
Customer service
Leroy Merlin SGB A.E.
Thessaloniki, Greece
2017.03 - 2017.08
- Provided prompt customer service, enhancing brand reputation.
- Delivered quality customer service, improved client satisfaction rates.
Special needs assistant
12th Kindergarden of Kalamaria
Thessaloniki, Greece
2016.10 - 2017.01
- Provided one-to-one support to autistic children which improved their engagement in class activities.
- Collaborated with teachers to plan and implement lesson adaptations suitable for every child's need.
Practice exercise-Administrative assistant HR
School of Advanced Vocational Training(SAEK) Thermis
Thessaloniki, Greece
2015.10 - 2016.06
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
Kids entertrainer
Peter Pan's World Playground
Thessaloniki, Greece
2014.12 - 2016.06
Education
Certificate of Higher Education - Occupational Therqpy Assistant
School of Advanced Vocational Training SAEK DELTA
Thessaloniki04.2024
Certificate of Higher Education - Marketing and Product Promotion Specialist
School of Advanced Vocational Training SAEK Thermi
Thessaloniki06.2016
Skills
- Special education strategies
- Occupational therapy assistance
- Personal care tasks
- First Aid
- Educational support
- Teacher assistance
- Customer service and care
Certification
- Dyspraxia and basic principles of sensory intergration,
webminar 'Ergomilw', Special Therapy Centre of Athens JUN 2024
- Elderly Care and Caring for the Disabled,
webminar Alison JUN 2024
- Introduction to the CO-OP Approach,
webminar Interdisciplinary Centre of Epirus, Thessaloniki MAY 2024
- Autism & ADHD: Symptomatology of the disorders - Treatment planning,
webminar Interdisciplinary Centre of Epirus, Thessaloniki APR 2024
- Sensory and Messy Play,
webminar Psycholo‐Ygeia and the Association of Sensory and Messy play FEB 2024
- Creative writing: the existence of symbols in fairy tales,
webminar SAEK DELTA FEB 2022
- Health Tourism,Tourism for people with disabillities,
webminar SAEK DELTA FEB 2022
- Injuries on the field and first aid,
webminar SAEK DELTA FEB 2022
- Health system - primary health care,
webminar SAEK DELTA FEB 2022
- Neuropsychological Assessment and Cognitive Rehabilitation,
weminar SAEK DELTA JAN 2022
- Participation in the national program for school-aged students and teachers, cardiopulmonary resuscitation,
webminar KIDS SAVE LIVES APR 2020
- Introduction to Learning Difficulties, from Assessment to Intervention",
70 hours, webminar Lifelong learning centre of Greece(LLCG) under the scientific supervision of the Mental Health Programs of the University of the Aegean MAY 2020
- Small Business Marketing Using YouTube,
webminar coursera project network DEC 2020
- Promote your Brand with Social Media Marketing using Befunky,
webminar Coursera Project Network DEC 2020
- Introduction to Search Engine Optimization,
webminar University of California, Davis DEC 2020
- Social Media Management,
webminar meta DEC 2020
- Excel Skills for Business,
webminar Macquarie University DEC 2020
- Software Processes and Agile Practices,
webminar University of Alberta DEC 2020
- Client Needs and Software Requirements,
webminar University of Alberta DEC 2020
- The hidden value – Lean in manufacturing and services,
webminar École des Ponts ParisTech & BCG DEC 2020
- Supply Chain Planning,
webminar Rutgers the State University of New Jersey DEC 2020
Languages
Greek
Native
English
Advanced
Timeline
Accommodation assistant
Ballynahinch Castle
2025.05 - 2025.06
Waitress
Ranua Resort
2024.10 - 2025.03
Occupational therapy assistant
Dyslexia centre Pavlidis Method
2024.06 - 2024.10
Occupational therapy assistant Practice Exercise
Special needs centre Logoupoli
2023.10 - 2024.04
Occupational therapy assistant Practise exercise
Special needs Centre Nagopoulou Pepi
2023.07 - 2023.09
Special needs assistant
10th Special Primary School for Hard of Hearing
2021.09 - 2024.06
Special needs assistant
10th Primary School of Kalamaria
2019.11 - 2020.03
Telephone customer service
Vodafone Telecomunications
2018.11 - 2019.03
Addministrative assistant
Law firm Sioufas and Associates
2018.01 - 2018.04
Marketing/Direct sales person
Mads Marketing
2017.09 - 2018.01
Customer service
Leroy Merlin SGB A.E.
2017.03 - 2017.08
Special needs assistant
12th Kindergarden of Kalamaria
2016.10 - 2017.01
Practice exercise-Administrative assistant HR
School of Advanced Vocational Training(SAEK) Thermis
2015.10 - 2016.06
Kids entertrainer
Peter Pan's World Playground
2014.12 - 2016.06
Certificate of Higher Education - Occupational Therqpy Assistant
School of Advanced Vocational Training SAEK DELTA
Certificate of Higher Education - Marketing and Product Promotion Specialist
School of Advanced Vocational Training SAEK Thermi