Asen Filipov
Dublin ,Ireland
Summary
Dedicated Supervisor with over 10 years experience with exceptional customer service skills with an academic background for marketing and communications.
Offering strong organisational and communication skills, with experience in coordinating events and managing logistics.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Floor supervisor
The Halfway House, Walkinstown
dublin
02.2014 - 01.2025
- Liaised between management and staff for better transparency and trust-building.
- Conducted training for better customer service results.
- Demonstrated excellent multitasking abilities whilst serving multiple customers simultaneously.
- Remained calm under pressure, ensuring better performance during peak hours.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Delegated tasks effectively, maximising individual strengths within the team.
Events manager
MCD Productions
Dún Laoghaire, Leinster
06.2017 - 08.2017
- I was able to contribute my Bachelors in Marketing for the first in this part time role in an events management team.
- Dealt effectively with last-minute changes to schedules or plans during events.
- Managed large-scale events from initial planning to successful completion.
- Designed event set-up and displays to match client requests.
Barman
The Brass Fox (part-time)
Tallaght, Leinster
04.2024 - 07.2024
- Fully Adept with various POS systems and devices.
- Followed correct procedures for handling glassware, reducing breakages and wastage costs.
- Served a variety of drinks for diverse clientele.
Education
Diploma of Higher Education - Marketing
Tallaght University Dublin
Ireland 09.2015 - 05.2019
NVQ Level 5 - Liberal Arts
Liberties College
Dublin 09.2014 - 05.2015
Skills
- Product knowledge expertise
- Leadership proficiency
- Customer Service
- Techy=savvy
- Mobile marketing trends awareness
- Strategic partnerships cultivation
- Google analytics competency
Affiliations
- Reading
- Art - Canvas painting
- Online creative tools - Canva editing for small brands
Languages
english
Fluent
Bulgarian
Advanced
Timeline
Barman
The Brass Fox (part-time)
04.2024 - 07.2024
Events manager
MCD Productions
06.2017 - 08.2017
Diploma of Higher Education - Marketing
Tallaght University Dublin
09.2015 - 05.2019
NVQ Level 5 - Liberal Arts
Liberties College
09.2014 - 05.2015
Floor supervisor
The Halfway House, Walkinstown
02.2014 - 01.2025
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