ADRIANA-IONELA MITRIC
Dublin,Ireland
Summary
Highly organized and detail-oriented professional with strong administrative and customer service skills. Proficient in MS Office, data entry, and record-keeping. Strong interpersonal skills with a friendly, professional attitude. Committed to delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Accommodation Supervisor
Conrad Dublin
Dublin, Leinster
02.2023 - Current
- Managed customer communications, handling phone calls, emails, and guest inquiries professionally.
- Resolved customer complaints efficiently, ensuring guest satisfaction and service excellence.
- Coordinated with multiple departments to ensure smooth daily operations and high-quality service.
- Maintained records, managed data entry, and handled confidential information with discretion.
- Trained and supervised diverse teams ensuring adherence to hotel standards and procedures.
Room Attendant
Conrad Dublin
Dublin, Leinster
10.2022 - 02.2023
- Exhibited strong organizational skills to clean and restock rooms efficiently and promptly
- Worked collaboratively with team members to meet deadlines set by management.
Education
High School Diploma -
Ion Nistor
Suceava, RomaniaSkills
Data entry & record-keeping
Strong communication
Teamwork
Time management
Attention to detail
Certification
Driver's licence for Car and Van
Microsoft Office
Facilitation skills for Manager and Leaders.
Train the trainer
Google analytics
References
References available upon request
Languages
Romanian
First Language
English
Upper Intermediate
B2
Timeline
Accommodation Supervisor
Conrad Dublin
02.2023 - Current
Room Attendant
Conrad Dublin
10.2022 - 02.2023
High School Diploma -
Ion Nistor