

Dedicated IT support with knowledge of troubleshooting, ticket management, and PC reimaging. Ability to provide end-user support and resolve technical issues efficiently. Actively pursuing ITIL certification and possesses proficiency in English.
• Delivered customer support via front desk, email, and phone
• Generate deliveries record and daily reports
• Issue badges for visitors in building
• Provide IT support services, troubleshooting and system operation
• Assist with implementing solutions for hardware and software
• Implement common preventive maintenance
• Speedsters Marketing, collect data and sign contracts
• Install new devices and create online accounts and software's activation
Microsoft 365 support
ITIL FOUNDATION CERTIFICATION MARCH 2026 - PRESENT
CompTIA Security+ - Studying
Fundaments of cybersecurity
Introduction to Modern AI
Problem-solving
Interest in technology
Communication/teamwork
Currently holding Stamp 4 Visa
No Sponsorship Required
Full Clean Driving Licence