Ziyi Zhou

• Offered personalised shopping advice to enhance customer experiences.
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Collaborated effectively with team members to meet sales targets.
• Delivered exceptional after-sales service, encouraging repeat business.
• Ensured stock replenishment in a timely manner to maintain product availability.

• Collaborated with team members to create special packages during festive seasons.
• Removed previous nail polish meticulously, preparing nails for new applications.
• Kept up-to-date with latest industry trends, offering modern styles to clients.
• Sterilised tools, ensuring safe procedures for all clients.

• Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
• Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
• Provided basic health education to patients for proper self-care post discharge.
• I received CPR training in a nursing home in China and have mastered the skill in actual work. I can perform cardiopulmonary resuscitation quickly and effectively in an emergency to protect the lives of the elderly. In addition, I am applying for a more professional CPR certificate

• Assessed student progress regularly, implementing tailored strategies for improvement.
• Provided additional resources outside tutoring hours for continued self-study.
• Provided detailed feedback with constructive suggestions to improve academic performance.
• Maintained records of each student's progress, identifying areas needing further improvement.

● Supportedteachersinclassroomactivities,assistedinplanninganddelivering educational and recreational programs, and ensured a safe and engaging environment for children. Helped with daily routines such as meals, nap times, and playtime, fostering positive relationships with children and staff.