Social Media Managment
Zilvinas Semeta
Dublin
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs—sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
General Manager
Camden Bites & Brews
Dublin
12.2019 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Bar Supervisor
Lillies Bordello
Dublin
09.2018 - 07.2019
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled cash accurately and prepared nightly deposits.
- Completed bar opening and closing procedures.
- Closed out the cash register and prepared cashier reports at the close of business.
- Consulted with managers to organize special events and promotions.
Bar Manager
Mojo Lounge
Kaunas
01.2017 - 08.2018
- Strategized plans to increase bar revenue through innovative promotional concepts, speciality drinks, and customer-focused events.
- Improved customer service rankings by resolving issues quickly and accurately.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Followed strict recipes and drink measurements to minimize product used.
- Motivated staff to perform at peak efficiency and quality.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Education
Bachelor of Science - Building Construction Technology
KTU
Kaunas, Lithuania 07.2016 - 08.2021
Skills
Client account management
Software
Timeline
General Manager
Camden Bites & Brews
12.2019 - 06.2023
Bar Supervisor
Lillies Bordello
09.2018 - 07.2019
Bar Manager
Mojo Lounge
01.2017 - 08.2018
Bachelor of Science - Building Construction Technology
KTU
07.2016 - 08.2021
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