Zia Ur Rehman

• Manage vehicle arrivals, inventory, charging, and parking coordination across multiple locations, ensuring seamless logistics and on-time readiness.
• Collaborate closely with Sales, Service, and Delivery teams to maintain a seamless handover process in a high-volume, deadline-driven environment, supporting the Tesla Mission through exceptional customer delivery standards.
• Streamlined the Vehicle Readiness process, consistently handling up to 35 vehicles per day. Introduced a charging rotation strategy that increased minimum charge levels from 20% to 50% to enhance delivery readiness.
• Improved customer satisfaction and reduced delivery-related complaints by enhancing cleaning methods and polishing vehicles when required, ensuring vehicles meet Tesla's high presentation standards.

Reliable and friendly individual with good communication skills and a strong work ethic. Able to work well in a fast-paced environment and committed to providing excellent customer service

Responsible for managing the flow of goods through a warehouse or distribution centre, using both manual handling skills and computer-based logistics systems to ensure accurate and efficient operations.

• Sells used or new cars in the showroom
• Talks to customers and shows vehicles
• Explains price, condition, and features
• Negotiates deals with buyers
• Helps complete paperwork for sale/delivery