Zara Egan
Galway
Summary
Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant / PA
Windmill Healthcare
Galway, County Galway
04.2023 - Current
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Wrote professional letters, emails and memoranda for business communication.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Organised and maintained filing system for easy staff access.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Answering daily phone calls, directing enquiries to relevant staff and relaying detailed, accurate messages.
Production Operator
Medtronic
Mervue Galway
09.2022 - 04.2023
- Operated production equipment safely and effectively, maximising quality output.
- Kept workspaces clean and organised with regular attention.
- Accurately labelled and packaged items.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Met personal and team production goals consistently to fulfil established quotas.
- Operated machinery and equipment and conducted adjustments to meet safety measures.
- Collected finished work at end of production lines and moved to locations for storage or shipping.
- Assembled and disassembled products and parts following specifications.
Receptionist
Maldron Hotel
Oranmore, Galway
03.2022 - 09.2022
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Offered knowledgeable, friendly support to in-office guests.
- Handled office petty cash and maintained flawless records.
- Issued visitor and contractor passes and recorded visits on security system.
Sales Assistant
Sports Direct
Eyer Square, Galway
05.2021 - 03.2022
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Tagged products quickly and accurately with price tags and stickers.
Sales Assistant
Hughes Supervalu
Claregalway, Galway
03.2020 - 05.2021
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Requested and checked customer IDs at checkout for age-restricted products.
Childcare Assistant
Carmel's Kinder garden
Glenrevagh Corrandulla, Galway
07.2019 - 07.2019
- Children's 4 week Summer Camp
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Fed meals , changed diapers and assisted children to use toilet.
- Developed positive, trusting relationships with groups of young children.
- Created caring bonds with children for comfort and safety within nursery.
- Read stories and lead activities to help children build foundational learning skills.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Set up equipment and materials ahead of recreational activities.
- Supervised daily activities, lunch break and rest time to monitor schedule.
Education
Level 5 - Business Secretarial Medical Office Administration
Galway Technical Institute
Galway Colaiste Bhaile Chlair
Galway 09.2016 - 05.2021
Skills
- Attention to Detail
- Project scheduling
- Data Entry
- Organisational skills
- Administrative skills
- Interpersonal Skills
- Time Management
Timeline
Administrative Assistant / PA
Windmill Healthcare
04.2023 - Current
Production Operator
Medtronic
09.2022 - 04.2023
Receptionist
Maldron Hotel
03.2022 - 09.2022
Sales Assistant
Sports Direct
05.2021 - 03.2022
Sales Assistant
Hughes Supervalu
03.2020 - 05.2021
Childcare Assistant
Carmel's Kinder garden
07.2019 - 07.2019
Colaiste Bhaile Chlair
09.2016 - 05.2021
Level 5 - Business Secretarial Medical Office Administration
Galway Technical Institute
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