Energetic and ambitious Senior Operations Manager with over 9 years of experience in logistics, warehouse operations, and supply chain management. Proven ability to lead large teams, manage complex floor operations, and handle high-pressure logistics for major retailers. Founder of a successful bouncy castle and equipment rental company. Fully fluent in English and Russian. Always eager to grow, take on challenges, and contribute to success in a dynamic team or independent role.
• Manage all floor operations across three buildings, handling goods for clients like Dunnes Stores, Tesco, and SuperValu.
• Oversee 20+ staff members, including rosters, shift planning, cover management, and performance.
• Coordinate with logistics teams to ensure trucks are unloaded/loaded efficiently and on schedule.
• Regularly support the supply chain office and understand the entire structure and workflow.
• Proven ability to multitask, lead teams, and deliver results under
• Collaborate with internal teams and external clients for smooth operations
• Manage full operations of a party equipment rental business.
• Organize delivery routes, driver schedules, staff payroll, and hiring.
• Handle all business logistics, staffing, advertising (Google Ads, Facebook), and customer service
• Ensure all hire agreements, EU certifications, and paperwork are accurate and up to date.
• Lead all customer service and resolve issues related to damage, delivery, or product concerns.
• Maintain customer satisfaction as top priority.
• Responsible for forklift operations, warehouse support, and stock handling.
• Ensured safety compliance and smooth movement of goods within the warehouse.
• Supported daily logistics processes and worked closely with operations staff.
• Performed general warehouse duties including palletizing, packing, and sorting.
• Maintained high standards in accuracy, speed, and safety.
Leadership and Staff Management
Logistics and Floor Operations
Supply Chain Support
Teamwork and Independent Work
Customer Service and Issue Resolution
Target-Oriented Mindset
Fluent in English and Russian
Highly Motivated, Ambitious, and Enthusiastic
Adaptable and Challenge-Drivenen
Team Leadership & Staff Training
Customer Service & Conflict Resolution
Business Strategy & Growth
Advertising (Google Ads, Facebook)
Lean & Six Sigma Methodology