Zaneb Habibi
Irishtown,Co. Mayo
Summary
Friendly trained Barista and Cashier with great people skills and 10 months of experience. Dedicated to creating a personalised experience for each customer. Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Exposure to 10 months of additional work experience in the areas of retail, coffee making and café worksite. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work history
Cashier and Barista
O'Hehirs
Claremorris, Mayo
10.2022 - Current
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Performed all opening and closing duties fully and accurately to maintain the cleanliness of café equipment.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Handled cash and card payments precisely, maintaining customer confidentiality and discretion.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Helped meet business needs by working extra shifts and being flexible for work hours.
Work Experience
O'Hehirs
Claremorris, Co. Mayo
09.2022 - 11.2023
Work Experience
Little Sam's Stores
Claremorris, Co. Mayo
11.2022 - 02.2023
- Followed correct processes in every aspect of work.
- Cleaned the shop floor, tidied shelves, topped up shelf areas and unloaded stock during delivery days.
- Maintained shop efficiency during peak times by assisting sales staff in bagging and wrapping customer purchases.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Enthusiastically addressed and overcame work challenges.
- Communicated with fellow staff to address issues.
- Followed management orders and consistently completed assignments.
Work Experience
Smyth's Toys Superstores
Claremorris, Co. Mayo
02.2023 - 05.2023
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Explained product benefits maximising customer engagement while driving sales.
- Operated tills with care and precision to accurately process cash and credit card transactions.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Updated product labelling and pricing to reflect discounts and offers.
Education
Mount Saint Michael, Secondary School
Claremorris 08.2019 -
Skills
- Beverage preparation
- Food preparation and safety
- Hospitality service expertise
- Menu memorisation
- Conflict resolution
- Strong communication
- Active listening
- Quick learner
- Teamwork and collaboration
- Complaint handling
- Purchase assistance
Languages
English
Fluent
Polish
Upper intermediate
References
Megan Bann
- Former Manager of O'Hehirs Claremorris
0862067756
Anne Marie Concagh
- Deputy of Principal of Mount St. Michael, Secondary School
094 93 71474
Timeline
Work Experience
Smyth's Toys Superstores
02.2023 - 05.2023
Work Experience
Little Sam's Stores
11.2022 - 02.2023
Cashier and Barista
O'Hehirs
10.2022 - Current
Work Experience
O'Hehirs
09.2022 - 11.2023
Mount Saint Michael, Secondary School
08.2019 -
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