Zaid Ahmad Surma
Dublin
Summary
Experienced Data Analytics Leader with proficiency in advanced Excel, SQL, and Tableau Desktop. Strong analytical and problem-solving abilities with a talent for deriving insights from complex data. Effective communicator with experience in regulated environments and global merchant hierarchies. Proven project manager adept at leading teams and driving data-driven decisions.
Overview
5
5
years of professional experience
Work History
Associate Manager
HCL Technologies
Pune
12.2021 - 8 2023
- Created interactive Tableau Desktop dashboards for data-driven decisions.
- Leveraged SQL for data extraction and analysis from relational databases.
- Led Agile projects, ensuring timely and budget-compliant delivery.
- Collaborated effectively with international teams.
- Managed users and permissions on Tableau Server
- Utilized advanced Excel to analyze and report on large datasets.
- Deployed datasets on Tableau Server
Team Lead
GOMO Group
Pune, India
07.2020 - 12.2021
- Oversee operations team of 13 data analysts.
- Directed Tableau Desktop deployment, creating actionable data insights.
- Used SQL to design and optimize data queries for Tableau integration.
- Advanced Excel for detailed analysis.
- Developed solutions aligning with business objectives and compliance.
- Trained team members on Tableau and Excel analytics.
- Managed global merchant hierarchies, ensuring compliance.
- Led projects improving data quality and reporting accuracy
- Managed users on Tableau Server
Quality Analyst
GOMO Group
Pune, India
08.2018 - 07.2020
- Designed and developed interactive Tableau dashboards and reports to visualize complex data sets.
- Collaborated with cross-functional teams to gather requirements and ensure the delivery of accurate and impactful visualizations.
- Utilized SQL for data extraction, transformation, and loading to support Tableau reporting.
- Provided training and support to end-users on Tableau functionalities and best practices.
Quality Analyst
XDBS Pvt Ltd
Pune, India
10.2017 - 07.2018
- 70% of role was oriented towards helping team with documentation part which includes Excel and PowerPoint reporting for upcoming Audits
- Perform analysis on Excel using advanced formulae such as V-Look Up, Pivot etc
- Problem solving skills are used to ensure that all team members can identify Root causes and take fast effective action to resolve problems
- To ensure that training skills are met for current and future demands of shift.
- Developed monthly, end-of-quarter and other statistical reports for leadership team.
Demand Generation Officer
XDBS
Pune, India
01.2017 - 09.2017
- Drove global demand generation efforts across omnichannel digital campaigns, email and online marketing, and webinars.
- Assessed account-based marketing strategy for new demand generation and customer expansion.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Made cold calls for various tele-marketing campaigns.
Education
Master of Science - Data Analytics
Dublin City University
09.2024
Bachelor of Engineering - Information Technology
Pune University
India04-2020
Skills
- SQL
- Tableau
- Excel
- Python
- Data Visualisation
- Data Analysis
- Data Piepeline Architecture
- Alteryx
Accomplishments
- Awarded a Certificate of Appreciation for providing solutions for reporting using Tableau to the cybersecurity division at HCL Technologies
- Promoted to Team Lead at GOMO Group in July 2020
- Awarded RnR for the month of July 2017 for highest productivity
Websites
Timeline
Associate Manager
HCL Technologies
12.2021 - 8 2023
Team Lead
GOMO Group
07.2020 - 12.2021
Quality Analyst
GOMO Group
08.2018 - 07.2020
Quality Analyst
XDBS Pvt Ltd
10.2017 - 07.2018
Demand Generation Officer
XDBS
01.2017 - 09.2017
Master of Science - Data Analytics
Dublin City University
Bachelor of Engineering - Information Technology
Pune University
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