Zahraa Fansofkar
Dublin
Summary
Results-driven Software Engineer with 4 years of experience at Tata Consultancy Services Ltd, specializing in modernizing legacy systems, software development, and project management. Led the Java migration for India’s largest public sector bank, enhancing teller accessibility across 100+ branches and driving revenue growth through innovative solutions. Proficient in front-end development (Java, JavaScript, jQuery, HTML, CSS), database management (SQL), and systems integration. Experienced in Agile methodologies and Scrum practices, with a strong track record of leading cross-functional teams, facilitating Agile ceremonies, and optimizing workflows. Holds a Master’s in Project Management and a Bachelor’s in IT, combining technical expertise with problem-solving, leadership, and adaptability to deliver high-impact technology solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Engineer
Tata Consultancy Services Ltd
05.2021 - 10.2023
- Designed UI/UX solutions for cross-browser compatibility, improving user experience for 22,000+ bank branches
- Transformed legacy .NET platform to Java, enhancing accessibility for millions of users
- Conducted training for 20+ freshers and mentored new team members, increasing team productivity by 25%
- Reduced post-deployment issues by 30% and transaction failures by 40% through testing and bug fixes
- Acted as proxy Scrum Master, delivering 22 cash transactions with zero backlogs in 2 branches
Assistant System Engineer
Tata Consultancy Services Ltd
03.2020 - 05.2021
- Integrated Amazon Gift Card functionality into the Avis car rental booking system using COBOL, JCL, and IBM technologies.
- Designed functionality flows, developed test plans, and successfully deployed the solution into production.
- Generated accounting reports for Avis and Budget accounts, ensuring accuracy and compliance.
- Demonstrated strong cross-cultural communication skills, earning client recognition for timely execution and technical precision.
Education
Masters - Project Management
UCD Michael Smurfit Business School
Ireland09.2024
Bachelor's - Information Technology
Mumbai University
India05.2019
Diploma - Information Technology
Maharashtra State Board of Technical Education
India06.2016
Skills
- Software development
- Business continuity
- Software integration
- Systems engineering
- User experience design
- Proficient in SQL
- IT management
- Project management
- Data analysis
- Performance optimization
Awards
- "On the Spot" award, 2021, For prompt and dedicated support in TCS Ltd
- "Service & Excellence" award, 2022, For Grade A employee for straight 3 years in TCS Ltd
Hobbies and Interests
- Animal activist and rescuer
- Music Enthusiast
Affiliations
Volunteer Work:
- Central Remedial Clinic, Dublin – Applied project management skills to streamline the Ardú Project.
- ARAS Foundation, India – Successfully rescued and rehabilitated 20+ stray animals.
- Music enthusiast.
Accomplishments
Awards & Recognition:
- “On the Spot” Award – Recognized for prompt and dedicated support at TCS Ltd (2021).
- “Service & Excellence” Award – Achieved Grade A employee status for three consecutive years at TCS Ltd (2022).
Certification
- Google project management certification
Languages
Hindi
First Language
English
Proficient (C2)
C2
Urdu
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
References
References available upon request.
Timeline
System Engineer
Tata Consultancy Services Ltd
05.2021 - 10.2023
Assistant System Engineer
Tata Consultancy Services Ltd
03.2020 - 05.2021
Masters - Project Management
UCD Michael Smurfit Business School
Bachelor's - Information Technology
Mumbai University
Diploma - Information Technology
Maharashtra State Board of Technical Education
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