zahidul islam
assistant manager and chef assistant
tipperarry
Summary
Passionate, Reliable Team Member with punctuality and dedication to work hard and achieve remarkable results. Offering 4 years of experience in the retail industry and 5 years of experience in the food industry. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Assistant Manager
Jasmount Fast food and takeaway
Thurles, Tipperary
02.2017 - 04.2023
- Self-Control
- Leadership problem solving
- Ability to multitask
- Empathy, Preparing and cooking food
- Taking food and drink orders
- Serving customers
- Meeting and greeting customers
- Operating cash registers and receive payment from customer in cash or by credit card
- Cooking and managing breakfast service and assisting with lunch service
- Setting up and cleaning down the kitchen after breakfast
- Ensure the kitchen is kept clean and hygienic at all times
- Ensure all stocks are kept under optimum conditions.
Breakfast Chef
the cashel palace hotel
02.2022 - 05.2022
- Cooked specialty quiches, challah French toast and omelets for breakfast buffet.
- Supervised staff of [Number] and assisted with technique, food prep and presentation.
- Practiced safe food methods to avoid disease and prevent food poisoning.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Collaborated with staff members to create meals for large banquets.
Customer Assistant
cooperative Food
09.2012 - 06.2015
- Greet customers who enter the store
- Answer queries and handle customer complaints, sending them to management if necessary
- Deal with customer refunds
- Receive, process, and organise deliveries
- Process cash and card payments
- Assist customers with their needs.
Customer Assistant
Sainsburrys
06.2011 - 04.2013
- Greet customers who enter the store
- Answer queries and handle customer complaints, sending them to management if necessary
- Deal with customer refunds
- Receive, process, and organise deliveries
- Process cash and card payments
- Assist customers with their needs.
Education
Bachelor of Business (Hons) Level 6 - Business
London school of management education
01.2011 - 11.2014
Extended Diploma - business and enterprise in Business Isa
London
01.2013 - 07.2014
digital marketing level -5 - marketing
open college
ireland, co. tipperarry 01.2023 - 03.2023
Cullinary Level - 2,3 -
City And Guilds
etb, thurles 04.2022 - 02.2023
Skills
Search Engine Optimization
Financial Management
Staff Management
Training
Employee scheduling
Staff supervision
Cost Control
cooking, fishing
whenever i get the time i go for fishing nearest river. i like to cook for my family and for my customer. i love to knows new recipe and make new dishes.
Timeline
digital marketing level -5 - marketing
open college
01.2023 - 03.2023
Cullinary Level - 2,3 -
City And Guilds
04.2022 - 02.2023
Breakfast Chef
the cashel palace hotel
02.2022 - 05.2022
Assistant Manager
Jasmount Fast food and takeaway
02.2017 - 04.2023
Extended Diploma - business and enterprise in Business Isa
London
01.2013 - 07.2014
Customer Assistant
cooperative Food
09.2012 - 06.2015
Customer Assistant
Sainsburrys
06.2011 - 04.2013
Bachelor of Business (Hons) Level 6 - Business
London school of management education
01.2011 - 11.2014