Yunki Kim
Witchcliffe
Summary
Knowledgeable [Desired Position] with background in managing venue operations and delivering exceptional guest experiences. Coordinated various events and ensured smooth logistics, contributing to high customer satisfaction. Demonstrated strong organizational and communication skills to maintain seamless operations and team collaboration.
Overview
16
16
years of professional experience
Work History
Assistant Venue Manager
Fishbone Wines
01.2018 - Current
- Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.
- Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
- Oversaw facility maintenance tasks to ensure a clean, safe, and aesthetically pleasing environment for guests at all times.
- Cultivated strong relationships with clients, leading to repeat business and referrals.
Retail Assistant
Julie Design Studio
04.2016 - 12.2017
- Increased customer satisfaction by providing personalized product recommendations and attentive service.
- Provided excellent customer service by greeting and helping shoppers.
Waitress
Shogun Japanese Restaurant
01.2014 - 05.2014
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Marketer
Namu Communication
11.2011 - 11.2013
- Analyzed data from online marketing programs, make recommendations leading to improvement of online efforts
- Delivered monthly reports and other documentation of web site activity and performance measures creating executive dashboards with web analytics tools
Cafe Manager
Café At Panini
07.2009 - 08.2010
- Established rapport with regular customers, fostering a welcoming atmosphere.
Education
Diploma - Early Childhood Education And Care
WAIFS
Perth03-2018
Bachelor of Arts - Philosophy
Yonsei University
Seoul, South Korea02-2011
Skills
- Complaint handling
- Customer focus
- Time management
- Decision-making
Timeline
Assistant Venue Manager
Fishbone Wines
01.2018 - Current
Retail Assistant
Julie Design Studio
04.2016 - 12.2017
Waitress
Shogun Japanese Restaurant
01.2014 - 05.2014
Marketer
Namu Communication
11.2011 - 11.2013
Cafe Manager
Café At Panini
07.2009 - 08.2010
Diploma - Early Childhood Education And Care
WAIFS
Bachelor of Arts - Philosophy
Yonsei University
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