Yiftusera Porteiro

• Showed passengers correct ways to stow luggage in overhead compartments and under seats.
• Attended workshops and training sessions in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• Distributed supplies such as headphones and blankets to passengers.
• Greeted passengers as they entered the aircraft and showed them to their seats.
• Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
• Served foods and beverages based on passenger locations and ticket tiers.
• Reassured and comforted passengers during turbulent flights and unavoidable delays.
• Facilitated communications between flight deck and cabin crew prior to and during flights, promoting smooth operations.

• Boosted children's wellbeing by establishing a scheduled routine of eating, playing, bathing and sleeping.
• Planned and guided age-appropriate tasks, including reading, crafts, baking and games.
• Prepared healthy snacks and meals according to individual needs, promoting positive nutrition and wellbeing.

University practices, which consisted of:

• Take the Instagram of the company
• Communicate with suppliers (to order flowers, catering, music, etc.)
• Led the event schedule for rehearsal, wedding and reception,
• Designed bespoke concepts for weddings of up to number guests.

• ]Support all business initiatives involving innovation or business diversification, offering a complete and comprehensive system of activities and services.
• Take social networks and publish content on the official website of the company that allows entrepreneurs to keep abreast of all the market opportunities.

• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.