Overview
Work History
Education
Skills
Plant Tissue Culture Intern 2015 - 2015
Languages
Timeline
Generic

YI-FENG (SPENCER) CHANG

WEXFORD

Overview

9
9
years of professional experience

Work History

Restaurant Waiter

The Red Elephant
Wexford
06.2022 - Current
  • Helped in the kitchen during busy hours, including food prep, dishwashing, and handling urgent tasks to keep the kitchen running smoothly.
  • Quickly adapted to changes in priorities and worked well under pressure to make sure orders were correct and served on time.
  • Greeted and guided customers to their seats with a friendly attitude.
  • Explained menu items, gave food recommendations, and informed customers about portion sizes, ingredients, and possible allergens.
  • Delivered food and drinks to tables.
  • Took orders and passed them accurately to the kitchen.
  • Cleared dirty dishes, glasses, and utensils, and returned them to the kitchen for cleaning.

Field Sales Representative

Solore Technology Enterprise
Taichung
08.2019 - 05.2022
  • Took part in various trade shows, expos, and industry-specific events across Taiwan to represent Solore Technology and showcase a wide range of Rohde & Schwarz (R&S) products, along with the company’s system integration capabilities. Responsibilities included booth setup, live product demonstrations, and highlighting key product features and advantages.
  • Provided full after-sales support, including identifying product issues, coordinating with R&S engineers for repairs, and guiding customers on proper usage and troubleshooting. Followed up regularly to ensure customer satisfaction and to build long-term business relationships.
  • Demonstrated R&S equipment such as oscilloscopes, spectrum analyzers, signal generators, and network analyzers. Gave clear and informative product presentations to both potential and existing customers, explaining main specs, functions, and benefits. Helped customers understand how the equipment could be used in their specific field, guiding them toward the most suitable purchase decisions.

Field Sales Representative

Jorn Corporation
Taichung
06.2018 - 04.2019
  • Organized and participated in international trade shows and industry events in Taiwan, Vietnam, and India to showcase Jorn Corporation’s innovative products. Tasks included setting up the booth, demonstrating product features, highlighting key benefits, and engaging with potential customers.
  • Provided after-sales support for customers in Central Taiwan, helping resolve technical issues, offering product usage guidance, and responding promptly to customer needs. Maintained regular communication to ensure satisfaction and build long-term client relationships.
  • Supported the Vietnam sales team with logistics coordination. Worked closely with local distributors to make sure products were delivered on time. Helped bridge language and cultural gaps to improve operations and support better sales performance.
  • Prepared quarterly sales reports covering performance metrics, market trends, and customer feedback. Presented findings to senior management and suggested actionable strategies to help drive sales growth.
  • Acted as a communication bridge between the sales, R&D, and manufacturing teams. Coordinated meetings, shared customer feedback for product improvements, and helped align production plans with sales forecasts.
  • Analyzed quarterly sales data to identify market trends, review the effectiveness of current strategies, and suggest improvements. Adjusted sales plans based on insights to better meet market demand and company goals.

Special Assistant

Tree-King Biotechnology Co., Ltd,
Taichung
11.2016 - 05.2018
  • Exhibited products at events in Taiwan and China
  • Researched optimal conditions for growing the fungus Taiwanese camphoratus on the tree Cinnamomum kanehirae
  • Planned and coordinated logistics for the construction of a factory and laboratory
  • Coordinated product exports to China

Education

Bachelor of Science - Biotechnology

Asia University
Taiwan, Taichung
06-2016

Skills

  • Team collaboration
  • Laboratory techniques
  • Data analysis
  • Quality control
  • Customer support
  • Technical documentation
  • Sales reporting

Plant Tissue Culture Intern 2015 - 2015

Taiwan Seed Improvement and Propagation Station, MOA,

Taiwan, Taichung

Languages

Chinese (Mandarin)
First Language
English
Elementary (A2)
A2

Timeline

Restaurant Waiter

The Red Elephant
06.2022 - Current

Field Sales Representative

Solore Technology Enterprise
08.2019 - 05.2022

Field Sales Representative

Jorn Corporation
06.2018 - 04.2019

Special Assistant

Tree-King Biotechnology Co., Ltd,
11.2016 - 05.2018

Bachelor of Science - Biotechnology

Asia University

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