Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yasmine Cantwell

Cork,Co. Cork

Summary

Hardworking packing professional with experience in fast-paced warehouse environments. Reliable, accurate and consistent in meeting daily picking and packing targets. Committed to maintaining workplace safety.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Night packer

Fastway Couriers
Cork, County Cork
12.2022 - 12.2022
  • Put 100 packages per night into their right crates
  • Manually picked and packed items with speed and accuracy.
  • Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Waitress assistant

KSG
Cork, County Cork
06.2022 - 08.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Consistently arrived at work on time and ready to start immediately.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Serve 500 customers
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Prepared tables for guests and reset tables between customers.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Received complaints and offered remedial action to help improve customer experiences.
  • Accurately took orders, making menu recommendations as appropriate.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Advised on food and drink choices based on customer preferences.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Greeted and escorted guests to tables.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.

Accommodation assistant

Clayton Hotel
Cork, County Cork
05.2022 - 06.2022
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
  • Polished glass, mirrors and metal items to attractive shine.
  • Cleaned 10 room hotel to achieve immaculate presentation and hygiene.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Carried out day-to-day duties accurately and efficiently.
  • Vacuumed and dusted reception areas and walkways.
  • Cleared and organised Back of House areas to minimise accident risks.
  • Stocked trollies to maintain stable cleaning supplies.

Leisure attendant

Clayton Hotel
Cork, County Cork
08.2021 - 08.2021
  • Documented facility accidents and incidents for evaluation, limiting repeat issues.
  • Cleaned changing rooms, bathroom facilities and drains to maintain hygiene standards.
  • Prepared equipment ahead of classes to enable prompt start times.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Improved efficiency and productivity by acquiring new skills.
  • Served customers to drive sales and deliver top-quality experiences.
  • Checked-in 90 guests per day

Education

Certificate of Higher Education - Hospitality Studies

CIT
Cork, County Cork
09.2021 - 09.2022

Skills

  • Excellent time management
  • Attention to detail
  • Organisational skills
  • Communication skills

Languages

English
Fluent

Timeline

Night packer

Fastway Couriers
12.2022 - 12.2022

Waitress assistant

KSG
06.2022 - 08.2022

Accommodation assistant

Clayton Hotel
05.2022 - 06.2022

Certificate of Higher Education - Hospitality Studies

CIT
09.2021 - 09.2022

Leisure attendant

Clayton Hotel
08.2021 - 08.2021

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Yasmine Cantwell