Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yash Jeerooa

Cherrywood, Dublin

Summary

Dynamic and results-driven General Retail Manager with over 15 years of progressive experience, starting at the age of 16. Recognized as the top-performing seller in the company since 2010 and consistently awarded the highest commission earner. Proven track record of successfully managing 6 retail stores, leading high-performing teams, and driving significant revenue growth. Expert in strategic sales development, customer service excellence, and product innovation. A passionate, ambitious professional with a strong sense of purpose, seeking new opportunities to bring impactful leadership, empathy, and innovation to the next level.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

GENERAL MANAGER

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
Dublin
02.2015 - 04.2025
  • Managed operations of 6 retail shops, overseeing all aspects of sales, staffing, inventory, and customer service.
  • Continuously ranked as the company's top performer in sales since 2010.
  • Developed and execute sales strategies to drive growth and increase market share.
  • Analysed market trends, customer feedback, and competitor activity to make informed decisions.
  • Introduced innovative campaigns and service offerings to retain and attract customers and contributed to branding and marketing strategies, both in-store and online.
  • Supported content creation, social media engagement, and local outreach to build brand trust and visibility.
  • Utilised TRC till systems and Microsoft Office tools for reporting, scheduling, and communications.

STORE MANAGER

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
Dublin
10.2013 - 01.2015
  • Directed daily operations, supervised staff, and ensured top-notch customer service.
  • Recruited, trained, and mentored staff to ensure high standards of product knowledge, customer service, and store presentation.
  • Managed stock levels, reordering as necessary to maintain optimal inventory, conduct regular stock checks and reconcile discrepancies.
  • Ensure compliance with company policies, health and safety standards, and customer privacy protocols.
  • Handle customer complaints with professionalism and empathy.

ASSISTANT MANAGER

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
Dublin
05.2012 - 10.2013
  • Supported the Store Manager in running day-to-day store operations.
  • Trained new team members and assisted with scheduling and stock control.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Compute sales prices, total purchases and receive and process cash or credit payment.


SALES REPRESENTATIVE

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
Dublin
08.2010 - 08.2011
  • Drove daily and monthly sales targets through effective product knowledge and sales techniques.
  • Deliver outstanding customer service by offering personalized consultations for clients, including those dealing with medical hair loss (cancer, alopecia, etc.).
  • Achieved high sales performance through strategic product placement and promotions.
  • Performed daily store opening and closing and readying sales floor for customers.

Education

Bachelor of Business Administration -

INSTITUTE OF BUSINESS AND TECHNOLOGY
DUBLIN
02.2014 - 02.2016

Business Management Course

EDEN COLLEGE OF BUSINESS AND HEALTH
DUBLIN
02.2013 - 02.2014

Diploma of Higher Education - Business Studies

BUSINESS & COMPUTING TRAINING INSTITUTE
DUBLIN
09.2011 - 09.2012

Skills

  • Multi-Store Operations Management
  • Leadership & Team Development
  • Customer Care & Specialized Service
  • Adaptability & Resilience
  • Strong Communication
  • Working Under Pressure & Fast-Paced Environments

Languages

English
Fluent
French
Elementary
Mauritian Creole
Native

References

References available upon request.

Timeline

GENERAL MANAGER

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
02.2015 - 04.2025

Bachelor of Business Administration -

INSTITUTE OF BUSINESS AND TECHNOLOGY
02.2014 - 02.2016

STORE MANAGER

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
10.2013 - 01.2015

Business Management Course

EDEN COLLEGE OF BUSINESS AND HEALTH
02.2013 - 02.2014

ASSISTANT MANAGER

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
05.2012 - 10.2013

Diploma of Higher Education - Business Studies

BUSINESS & COMPUTING TRAINING INSTITUTE
09.2011 - 09.2012

SALES REPRESENTATIVE

SWEETMOUNT RETAIL LTD T/A HAIRSPRAY
08.2010 - 08.2011

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Yash Jeerooa