Yaremys Gutierrez Perez
Summary
Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Brings positive attitude and possesses comprehensive understanding of team dynamics. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
5
5
years of professional experience
Work History
Supervisor
Goodwill Industries of Southwest Florida Inc.
04.2022 - 02.2024
- Adaptability and flexibility
- Leadership
- Organization
- Teamwork
- Developed training programs for enhanced employee performance.
- Increased customer satisfaction with streamlined service procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Business Manager
Popular Savings Bank
08.2019 - 01.2022
- Developed customer service protocols for enhanced satisfaction.
- Conducted financial analyses for informed decision-making.
- Established communication strategies to maintain client engagement.
- Guided strategic planning sessions, aligning organizational goals.
Education
Bachelor of Science - Industrial Engineering
Abreu Central University of Las Villas
Santa Clara, Cuba07.2019
Skills
- Emotional intelligence
- Attention to detail
- Interpersonal skills
- Self-confidence building
- Relationship building
- Industrial hygiene
- Safety protocols
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Time management
- Effective communication
- Adaptability and flexibility
- Active listening
- Professionalism
Websites
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Goodwill Industries of Southwest Florida Inc.
04.2022 - 02.2024
Business Manager
Popular Savings Bank
08.2019 - 01.2022
Bachelor of Science - Industrial Engineering
Abreu Central University of Las Villas
Similar Profiles
Amaury BendoyroAmaury Bendoyro
Mechanical- HVAC at Goodwill Industries of Southwest Florida Inc.Mechanical- HVAC at Goodwill Industries of Southwest Florida Inc.
Dachely Hernandez TejedorDachely Hernandez Tejedor
Assistant Store Manager at Goodwill Industries of Southwest Florida Inc.Assistant Store Manager at Goodwill Industries of Southwest Florida Inc.
Eberson DenisEberson Denis
Technical Support at Goodwill Industries of Southwest Florida Inc.Technical Support at Goodwill Industries of Southwest Florida Inc.