Yannick Basse
Account Management
Amsterdam
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Agency Account Manager
Pinterest
07.2023 - Current
- Analyzing and optimization of agency accounts
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- (Big) budget sales conversations
- Creating creative informative decks for the agency's
- Weekly and monthly meetings with agency's to discuss their accounts on Pinterest
- activate new agency clients on Pinterest
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Partner Manager
Pinterest
01.2023 - 06.2023
- Collaborated with colleagues and support staff to maximize team efficiency.
- Monitored partner performance and provided feedback on areas of improvement.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Created and build ads for customers
- sales meetings with customers and pitching opportunities
Account manager
Boats Group
11.2021 - 01.2023
- First point of contact for clients
- Account optimization with clients
- Building strong relationships with clients
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed customized account plans for clients to help them achieve their business goals.
Sales Rep
Vodafone Ziggo
09.2020 - 09.2021
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Answered customers' questions regarding products, prices, and availability.
Instore Sales Person
Parblue Footwear
1 2020 - 09.2020
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Utilized product knowledge to educate customers on features and benefits.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
Intern
Kesbeke
- 2 2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Intern
CIR Food
11.2018 - 7 2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Explored new technologies and approaches to streamline processes.
- Created staff satisfaction survey
Bartender
HMS Host Heineken Bar Schiphol Airport
7 2016 - 7 2019
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Intern
VHC Jongens BV
9 2016 - 7 2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- quality checks
- delivering products to clients
Construction and Logistics
PDZ / HMB employment agency
9 2015 - 7 2016
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- general construction and logistics work
Education
Degree Secondary School -
Compaen VMBO
01.2010 - 01.2015
Degree International Business & Logistics -
Wellant College
01.2016 - 01.2020
Skills
Account Management
Teamwork and Collaboration
Account development
Customer Service
Sales & Data Analysis
Relationship Building
Goals and performance
Customer Relationship Management (CRM)
Lead Generation
Marketing
Brand Management
Personal Information
- Date of Birth: 02/28/1998
- Driving License: AM, B
Personality
- Social
- Enthusiastic
- Helpful
- Teamplayer
- Flexibel
- Reliable
- Sporty
- Eager to learn
Languages
Dutch
Native language
English
Advanced
C1
French
Beginner
A1
Software
Salesforce
Tableu
Excel
Interests
Running
Fitness
Kickboxing
Music
Hosting events
Model shoots
Photography
Content Creation
Family
Hobbies
Besides becoming a father of a beautiful daughter in May 2024, I love sports and health. I do a lot of running, boxing and fitness and always try to be the best version of myself by watching my sleep & nutrition. I also enjoy modelling and am actively involved in social media (creator) and therefore have many collaborations & campaigns via Instagram with different companies. I also used to organize parties and worked on a lot of events, but since I became a father this has been put on the back burner. I love music and I like to cook.
Socials
Instagram: Yannickesli
Linkedin: Yannick Basse
Timeline
Agency Account Manager
Pinterest
07.2023 - Current
Partner Manager
Pinterest
01.2023 - 06.2023
Account manager
Boats Group
11.2021 - 01.2023
Sales Rep
Vodafone Ziggo
09.2020 - 09.2021
Intern
CIR Food
11.2018 - 7 2019
Degree International Business & Logistics -
Wellant College
01.2016 - 01.2020
Degree Secondary School -
Compaen VMBO
01.2010 - 01.2015
Instore Sales Person
Parblue Footwear
1 2020 - 09.2020
Intern
Kesbeke
- 2 2020
Bartender
HMS Host Heineken Bar Schiphol Airport
7 2016 - 7 2019
Intern
VHC Jongens BV
9 2016 - 7 2017
Construction and Logistics
PDZ / HMB employment agency
9 2015 - 7 2016
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