Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
Generic

YANCHUN LIN

Dublin

Summary

Highly motivated and compassionate psychology student with a passion for supporting the others. Possess strong communication, empathy and teamwork skills honed through experience in customer service and volunteer work. Actively seek to leverage these skills to create a positive and enriching environment for residents in a nursing home setting.

Overview

3
3
years of professional experience

Work History

Sales and Wholesale Associate

Ce Fone
Dublin
04.2022 - 05.2024
  • Provided excellent customer service for different kinds of people, assisting individuals (including elders) with phone and accessories selection, troubleshooting and technical queries.

Customer Service Representative

Wakami Take Away
Dublin
08.2021 - 03.2022
  • Provided exceptional customer service, taking order orders accurately and efficiently
  • Learned how to make Sushi, contributing to increased service speed during peak hours.

Waitress

Izumi Restaurant
Dublin
12.2020 - 08.2021
  • Independently managed multiple tables during peak hours (weekends and holidays), ensuring efficient order placement and attentive service.

Education

BSc. B. A. (Hons.) Psychology - Health PsychologBehavior ScienceMental Health And DistressDevelopment Across The Lifespan

Dublin Business School
05-2024

Skills

  • Communication
  • Active listening
  • Empathy and Compassion
  • Teamwork
  • Collaborative
  • Adaptable
  • Leadership
  • Motivational
  • Patient
  • Problem-solving
  • Customer service oriented
  • Work Ethic
  • Accuracy
  • Efficiency
  • Quick learner
  • Independent worker
  • Observant
  • Hardworking
  • Resilience

Languages

  • Mandarin
  • English

Volunteer Experience

  • 2023-06-01, 2024-03-31, Friends of the Elderly, Ireland, Provided companionship and social interaction to an elderly woman, fostering a sense of connection and well-being., Engaged in activities such as conversation, coffee breaks and walks in the park.
  • 2015-01-01, 2016-12-31, China Foundation for Poverty Alleviation, China, Participated in an 11-week fundraising initiative, engaging with the public to raise awareness and secure donations for children in poverty.

Timeline

Sales and Wholesale Associate

Ce Fone
04.2022 - 05.2024

Customer Service Representative

Wakami Take Away
08.2021 - 03.2022

Waitress

Izumi Restaurant
12.2020 - 08.2021

BSc. B. A. (Hons.) Psychology - Health PsychologBehavior ScienceMental Health And DistressDevelopment Across The Lifespan

Dublin Business School
YANCHUN LIN