YAMUNA PULIVARTHI
BANGLORE
Summary
- Highly skilled Physical Security Specialist with 5 years of experience in managing access control systems and physical security protocols.
- Proven expertise in securing facilities, administering access control technologies and implementing security solutions.
- Proficient in overseeing surveillance systems (CCTV), managing credentialing processes, and responding to security incidents.
- Adept at collaborating with cross-functional teams to mitigate security risks and maintain operational efficiency.
- Committed to upholding high standards of security and continually improving physical security protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Infrastructure Consultant
CAPGEMINI TECHNOLOGY SERVICES INDIA Ltd.
08.2019 - Current
- 5 years of experience in managing physical security access control systems across ASPAC, EMEA, and US regions as a System Administrator in OnGuard
- Managed access to multiple sites, ensuring secure operations and system compliance across regions
- Troubleshoot hardware issues with access panels, cameras and resolved badge-related problems
- Generated reports based on site-specific requirements and maintained data accuracy
- MS SQL expertise for managing databases and fetching security-related reports
- Daily communication with users for OnGuard, Genetec application installation and other access control services
- Experienced in ticketing tools like Support Central and ServiceNow for incident creation and resolution
- Provided Knowledge Transfer (KT) sessions to new joiners, ensuring smooth onboarding
- Hands-on experience with Tableau for data visualization and reporting
Physical Security Systems Support
GE Healthcare
10.2023 - Current
- Segment commission and decommission
- Programming old & new Hardware and performing acceptance testing
- Monthly OS Patching activity on VM's
- Firmware installation on Panel Controller devices present on the site Facilities and troubleshooting of hardware issues as a first contact point
- Monitoring daily tasks such as HR import
- Troubleshooting application issues which can create problem in site operations and coordinate with application vendor for support
- Genetec Application installation for Servers and clients
- Creating Custom reports for the team to fulfill custom report cases such as History reports, Hardware reports
- Creating and managing the workflow forms
- Troubleshooting issues in workflows and make modifications as requested by client Workflow tickets report generation
- Resolved 95% of hardware issues as the first contact point, decreasing equipment downtime by 25% and ensuring continuous site operations.
- Installed and configured OnGuard on 100+ client workstations, meeting 100% of customer requirements and reducing technical support tickets by 15%.
- Participating in meetings, workshops, training, and seminars, as required
- Handling managerial tasks like preparing monthly roster, communicating with team for smooth operations
Physical Security Systems Support
GE Corporate
01.2020 - 09.2023
- Daily operations which include User administration
- Client installations on user PC and managing DB servers
- Monitoring cluster through NEC Cluster manager application etc
- Managing schedules and monitoring existing automated reports in SSRS Monitor
- Tableau database imports, Daily report and running scripts for DB backups
- Supporting Access Control Enhancement Workflow and Access Control Reports workflow processes
- Creating new Workflows as per customer requirement
- Performed monthly OS patching on virtual machines, with a 100% on-time completion rate and zero patch-related system downtime, improving security posture by 40%.
- Prepared monthly rosters with 100% accuracy, ensuring all shifts were covered. Enhanced team communication, boosting satisfaction by 30% and reducing shift-related issues by 25%.
Education
Bachelor of Engineering -
Vardhaman College of Engineering
Shamshabad04.2019
Skills
- Lenel OnGuard Application
- SSMS
- CCTV monitoring
- Access control management
- Security system maintenance
- Security risk assessment
Certification
- Agile Fundamentals & Essentials
- Azure Fundamentals
Languages
English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Awards
- Recognized with Going Extra Mile (GEM) award for performing Above and Beyond the client expectations.
- Recognized with Best Employee Award for being best performer in team.
- Acclaims and appreciations from clients on many instances.
Hobbies and Interests
- Crocheting
- Painting
Personal Information
- Date of Birth : 12/12/96
- Marital Status : Married
Timeline
Physical Security Systems Support
GE Healthcare
10.2023 - Current
Physical Security Systems Support
GE Corporate
01.2020 - 09.2023
Infrastructure Consultant
CAPGEMINI TECHNOLOGY SERVICES INDIA Ltd.
08.2019 - Current
Bachelor of Engineering -
Vardhaman College of Engineering
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