AWS
YADHUKRISHNA K S
Senior Network Engineer
Dublin
Summary
Experienced Telecom and Network Engineer with over 7 years of experience in Telecom/Television/IT Industry. Excellent reputation for resolving problem. Experience in handling Multi vendor-Multi operator network for 24/7 in a shift basis. Hands on experience of Router, MW, VM, Switches & workstations
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
IT Administrator/Network Support Engineer
Virgin Media Televison
03.2023 - Current
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Created remote service interaction scenario manuals, defining appropriate triage and response policies for common ticket types.
- Assessed business requirements to forecast annual budgetary operational costs.
- Identified and resolved network congestion issues and bottlenecks.
- Monitored networks and network devices to resolve technical problems quickly.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Evaluated software products to determine compatibility with existing systems.
- Experience on Storage devices and partition tools
- Experience on cisco switches
- Deployed Virtual machines for different business purposes
Domain Support Specialist/Senior Network Engineer
Ericsson Global India Pvt Ltd
03.2021 - 08.2022
- Established in multi operator- Multi vendor Telecom network.
- Experienced in handing access network elements of 3UK(H3G) & EE for Telecom operators in UK.
- Supported field operations through IVR calls, Teams call/chat to troubleshoot faults identified & provide resolutions on real time basis.
- Experience in handling SIAE, NEC, ETL MW nodes & Huawei/Nokia routers.
- Expertise in Fault ticket management and troubleshooting of various faults in the network, familiar with ITIL Process and standards
- Established as Back office transmission NOC Engineer (L3).
- Experienced in commissioning Huawei ATN910C/Nokia IXR 7250 from scratch.
- Increased team competency by scheduling knowledge sharing class room sessions
- Having hands on experience on technologies IPV4, IPV6, MPLS, L2 & L3 VPNs, VLANs, VRF/VPN, BFD & QoS, BGP, OSPF, ISIS, EIGRP, static routing, LAG,VRRP, SDH
- Liaised with third party ISP providers(BT, Virgin media, KCOM, City Fiber) to resolve the network issue
- Completing first level fault diagnostics on all faults and drive them to resolution within the agreed SLA, escalating tickets that fail or are about to fail SLA and investigate incidents and manage them through to resolution.
- Providing exact action plan to field engineers to resolve the network issue within the given SLA.
- Established as a Shift lead/Spoc to ensure smooth NOC operations and communicating the queries presented to the team.
Senior Technical Engineer
Vodafone Idea Limited
11.2019 - 01.2021
- Lead and Supported VIL consolidation project(12000 Sites)
Senior Network Support Engineer
Huawei Technologies Limited
06.2019 - 11.2019
- Deployed in VIL Kerala
- Scope of work- Handling NEC MW network/Project Consolidation-Kerala
NMS Engineer/Network Planner
NEC India Pvt Ltd, Idea Cellular Ltd
10.2015 - 05.2019
- Experience in successfully handling IPASO1000/400/200,VR4,VR10,IX,NEO,V4.
- Performed loading of Firmware upgrade key, software license and commissioning of IDU/ODU.
- Performed IP planning, implementation and integration of IPASO devices.
- Experienced in server RDP/Client settings.
- Experienced in PNMSJ+,MS5000 network management applications.
- Project management and I & C co-ordination, fault management.
- Working on planning tools like Pathloss, Global mapper, Map Info.
- Performed planning technologies like space diversity,XPIC links etc.
- Lead Multiple Projects single handedly.
Technical Support Engineer
IDEA CELLULAR LTD
05.2015 - 10.2015
- Performed commissioning of Idea Flexi BTS, Flexi Multi radio BTS.
- Performed commissioning of Siemens BTS remotely using Citrix Software.
- Performed E1 addition, E1 deletion and E1 change of remote sites using Commands through Citrix Software.
Education
Bachelor of Engineering - communication Engineering, Science
Loyola Institute OfTechnology
Kanyakumari 06.2010 - 06.2014
High School Diploma -
Vimala Public School
Thodupuzha, Kerala, India 06.2008 - 01.2010
Skills
Routers/Switches-ATN910C, ATN950B, Nokia IXR,Cisco Nexus, Catalyst 3750G,3650
IP planning and IP optimization- Integration of nodes in NMS
Windows server, Domain controllers and VMware deployments
Interests
Cybersecurity
Firewall
Network Architecture
Certification
CCNA
Timeline
CCNA
02-2024
IT Administrator/Network Support Engineer
Virgin Media Televison
03.2023 - Current
Domain Support Specialist/Senior Network Engineer
Ericsson Global India Pvt Ltd
03.2021 - 08.2022
Senior Technical Engineer
Vodafone Idea Limited
11.2019 - 01.2021
Senior Network Support Engineer
Huawei Technologies Limited
06.2019 - 11.2019
NMS Engineer/Network Planner
NEC India Pvt Ltd, Idea Cellular Ltd
10.2015 - 05.2019
Technical Support Engineer
IDEA CELLULAR LTD
05.2015 - 10.2015
Bachelor of Engineering - communication Engineering, Science
Loyola Institute OfTechnology
06.2010 - 06.2014
High School Diploma -
Vimala Public School
06.2008 - 01.2010
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