Yacoub Nassar
drogheda
Summary
Professional with extensive experience in strategic planning and innovative solutions, specializing in project management and data analysis. Proven ability to enhance customer relationships and drive organizational growth through effective communication and leadership. Recognized for strong problem-solving skills and maintaining composure under pressure, fostering high-performing teams.
Overview
2026
2026
years of professional experience
Work History
Community operations analyst
Covalen
Sandyford, ireland
01.2024 - 07.2025
- Managed and organised IT infrastructure for improved business operations.
- Developed technology strategy for streamlined organisational processes.
- Achieved operational efficiency by implementing innovative tech solutions.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Developed robust client relationships for improved business growth.
- Streamlined sales processes to enhance team productivity.
- Coordinated promotional campaigns to boost brand visibility.
- Improved bottom-line results with meticulous budget control.
- Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
- Improved community engagement by implementing innovative communication strategies.
- Conducted regular audits for ensuring compliance with company policies.
- Analysed data to identify patterns, trends, and potential issues within the community.
- Created detailed reports to present findings from community operations analysis.
- Handled sensitive cases and conducted investigations
Technology manager
Nadeen tech
Nazareth
- Implemented strategies to achieve sales targets and performance goals, resulting in consistent monthly growth.
- Specialised in technology product sales, providing expert product knowledge and demonstrations.
- Analysed sales data to identify trends, adjust stock levels, and introduce new products.
- Achieved monthly sales targets through effective communication and customer service skills.
Education
Bachelor of Business Administration - Law
Ono
Haifa, South05-2026
Skills
- salesInnovative solutions
- Proficiency in project management software
- Data analysis tools
- Customer relationship management systems
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team-building
- Strategic planning
- Leadership
- Sales strategy
- Customer Service
- Creative
- Content moderation
- Sales techniques
- multi languages
Languages
English
Advanced
C1
Arabic
Proficient
C2
Hebrew
Proficient
C2
Timeline
Community operations analyst
Covalen
01.2024 - 07.2025
Technology manager
Nadeen tech
Bachelor of Business Administration - Law
Ono