XINYAN YAO
Dublin,L
Summary
Motivated undergraduate student with a positive outlook, eager to secure a part-time role. Available for up to 20 Hours per week, including weekends. Ready to start in mid-August.
Overview
1
1
year of professional experience
Work History
Coffee Barista
Waiting Bar Coffee
06.2023 - 09.2023
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
Juice Maker
Jumping Juice Bar
10.2022 - 02.2023
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Increased revenue through effective upselling techniques, offering customers additional items such as energy boosts or protein add-ons to their beverages.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Streamlined juice production processes for increased efficiency by organizing ingredients and tools in advance.
Education
Bachelor of Civil Law - Law With Business
Maynooth University
Kildare, Ireland 04.2001 -
Skills
Cash Register Operation
Excellent memory
Customer Service
Brewing methods
Safe Food Handling
Conflict Resolution
Time Management
Friendly and outgoing
Latte art
Hospitality and Professionalism
Timeline
Coffee Barista
Waiting Bar Coffee
06.2023 - 09.2023
Juice Maker
Jumping Juice Bar
10.2022 - 02.2023
Bachelor of Civil Law - Law With Business
Maynooth University
04.2001 -