Wilson Roque De Andrade
Dublin
Summary
Dedicated and reliable professional with a background in security and customer service. Holder of a PSA license, with experience in maintaining order, ensuring a secure environment, and delivering excellent service to customers and the public. Skilled in monitoring, conflict resolution, and effective communication. Adaptable to shift work and high-paced environments, with a proactive approach to solving problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
Allpro Service
Dublin, Ireland
07.2023 - 09.2025
Porter (Meetings & Events)
Clayton Hotel Cardiff Lane
Dublin, Ireland
05.2024 - 01.2025
Security Officer
Marcelo`s Laticinios
Santos, Brasil
02.2018 - 01.2023
- Controlled entry at the front door, verifying IDs, and ensuring compliance with venue policies.
- Guarded restricted areas to prevent unauthorized entry.
- Confirmed visitor identification prior to granting entry into the building.
- Patrolled inside the venue to prevent incidents, assist customers, and support staff in maintaining order.
Education
Bachelor Degree in Business Administration - Foreign Trade
Unimes - Universidade Metropolitana De Santos
Santos, Sao Paulo, Brazil03-2002
Skills
- monitoring
- customer service
- conflict resolution
- problem solving
- Security guard license
Certification
- Static guarding skills
- Manual handling training course at Irish manual handling
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Porter (Meetings & Events)
Clayton Hotel Cardiff Lane
05.2024 - 01.2025
Cleaner
Allpro Service
07.2023 - 09.2025
Security Officer
Marcelo`s Laticinios
02.2018 - 01.2023
Bachelor Degree in Business Administration - Foreign Trade
Unimes - Universidade Metropolitana De Santos
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