Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Shipman

Interlachen

Summary

Dynamic and results-driven driver with a clean driving record and exceptional customer service skills, honed at Spark. Proven ability to navigate challenging conditions while ensuring timely deliveries. Strong problem-solving and time management abilities, consistently enhancing customer satisfaction through effective communication and adherence to safety protocols.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Diligent [Desired Position] with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Driver

Spark
03.2024 - Current

I do Deliveries for Walmart to Customers home's

  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Obtained signatures from customers upon delivery of goods.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Driver

Uber, Lyft
01.2018 - 09.2023
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Manager

Popeyes Chicken
07.2016 - 01.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Education

Master of Criminal Justice And Criminal Justice - Law

Florida State Univeristy
Tallahasee Florida
07-1995

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • Safe driving practices
  • Problem-solving
  • GPS and route planning
  • Defensive driving
  • Safety management
  • Navigational systems and GPS
  • Vehicle maintenance
  • Traffic law observation

Timeline

Driver

Spark
03.2024 - Current

Driver

Uber, Lyft
01.2018 - 09.2023

Manager

Popeyes Chicken
07.2016 - 01.2020

Master of Criminal Justice And Criminal Justice - Law

Florida State Univeristy
William Shipman