Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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William O Brien

Kildare,Ireland

Summary

Experienced professional with a strong background in process optimisation, financial literacy, and loan application processing. Demonstrates expertise in cross-functional collaboration, collateral valuation, and critical-thinking. Adept at delivering personalised service and exceptional customer service while conducting client background checks and finance research. Skilled in market research, financial guidance, and financial analysis with a results-oriented approach. Proficient in time management mastery, interest rate calculation, mortgage sales, and buy-to-let mortgages. Comprehensive knowledge of mortgage application processes, client relationship management, mortgage protection products, and banking industry regulations.

Experienced professional with focus on mortgage brokerage and financial advisory. Consistently deliver tailored mortgage solutions through in-depth market analysis and strong client relationships. Skilled at navigating complex financial regulations to secure optimal lending terms for clients.

Overview

6
6
years of professional experience

Work History

Mortgage broker

Finance Solutions
Dublin, Leinster
09.2024 - Current
  • Documented client applications for personal, business and mortgage loans.
  • Analysed financial statements to identify client viability and risk.
  • Consistently exceeded monthly sales targets using exceptional negotiation skills.
  • Ensured regulatory compliance in all operations, maintaining professional standards.
  • Developed strong client relationships for trust and satisfaction.
  • Conducted comprehensive risk assessments to protect client interests.
  • Coordinated with solicitors and estate agents for smooth transactions.
  • Processed and underwrote loans, verifying consistent regulatory compliance with financial laws in all documention to maximise chance of approval.
  • Maintained up-to-date market knowledge, providing accurate advice to clients.
  • Achieved successful loan approvals with thorough application reviews.

Mortgage broker

Cornmarket
Dublin, Leinster
03.2023 - 09.2024
  • Generated leads through sales presentations and cold calling to build new business, increasing sales revenue.
  • Wrote professional correspondence outlining ageing account information.
  • Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
  • Processed mortgage applications, expedited approvals.
  • Updated client records with successful credit and loan applications.
  • Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
  • Assisted clients to understand complex mortgage terms, enhancing customer confidence.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Completed duties to deliver on targets with accuracy and efficiency.

Manager Mortgage Team

Bank of Ireland
Dublin, Leinster
03.2019 - 03.2023
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Enforced safety regulations to reduce workplace accidents.
  • Maintained inventory control, reduced stock shortages.
  • Supervised project timelines for timely completion.
  • Delivered high-quality products to increase customer satisfaction.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Delegated tasks efficiently to maximise productivity.
  • Led performance reviews, identified areas for improvement.
  • Streamlined processes to improve and optimise office operations.
  • Piloted change management initiatives successfully improving organisational adaptability.

Education

Diploma of Higher Education - Professional Banker

IOB
Dublin, Leinster
01.2016 - 09.2020

QFA - Qualified financial advisor

IOB
Dublin, Leinster
09.2014 -

Skills

  • Process optimisation
  • Financial literacy
  • Loan application processing
  • Cross functional collaboration
  • Collateral valuation
  • Critical-thinking
  • Personalised service delivery
  • Customer Service
  • Client background checks and finance research
  • Market research
  • Results oriented approach
  • Financial guidance
  • Interpersonal savvy
  • Financial analysis
  • Time-management
  • Interest rate calculation
  • Mortgage sales
  • Time management mastery
  • Buy-to-Let mortgages
  • Mortgage application knowledge
  • Client Relationship Management
  • Mortgage protection products
  • Banking industry regulations understanding

Affiliations

  • Player Manager of successful Leinster Senior football team
  • Amatuer Playwright and stand up comedian
  • Bad golfer

Timeline

Mortgage broker

Finance Solutions
09.2024 - Current

Mortgage broker

Cornmarket
03.2023 - 09.2024

Manager Mortgage Team

Bank of Ireland
03.2019 - 03.2023

Diploma of Higher Education - Professional Banker

IOB
01.2016 - 09.2020

QFA - Qualified financial advisor

IOB
09.2014 -
William O Brien