William Mullen
Larkhall
Summary
Accomplished professional with expertise in contract negotiation, financial management, and procurement procedures. Demonstrates strong skills in risk assessment, project management, and budget control, ensuring efficient and sustainable sourcing practices. Adept at effective communication and dispute resolution techniques, contributing to successful project outcomes. Committed to leveraging these competencies to drive organisational success and innovation.
Overview
37
37
years of professional experience
4
4
years of post-secondary education
Work History
Maintenance & Facilities Engineer - Contracts Manager
ECG Facilities Services
01.2001 - 02.2025
- Negotiating, drafting, and managing service-level agreements with various service providers (e.g., Fire, sprinkler, Gas, Hard services, etc.)
- Monitoring contractor performance and ensuring compliance with contractual terms
- Resolving any issues or disputes that arise between the organization and service providers
- Budgeting and Cost Control: Developing and managing the facilities services budget
- Analysing expenditures, identifying cost-saving opportunities, and implementing cost-effective measures
- Processing invoices and ensuring accurate payments to service providers
- Vendor Relationship Management: Establishing and maintaining strong relationships with service providers
- Evaluating and selecting new service providers through the procurement process
- Conducting regular performance reviews and providing feedback to vendors
- Facilities Operations Oversight: Coordinating the delivery of various facilities services (e.g., maintenance, repairs, etc.)
- Monitoring the quality and timeliness of service delivery
- Implementing continuous improvement initiatives to enhance the efficiency of facilities operations
- Compliance and Risk Management: Ensuring compliance with relevant health, safety, and environmental regulations
- Identifying and mitigating potential risks associated with facilities operations
- Developing and implementing contingency plans for emergency situations
- Reporting and Documentation: Preparing detailed reports on contract performance, budget, and service delivery
- Maintaining comprehensive records and documentation related to facilities contracts
- Communicating with stakeholders (e.g., management, end-users) on facilities-related matters
- Continuous Professional Development: Staying up to date with industry trends, best practices, and regulatory changes
- Participating in relevant training and development opportunities
- Contributing to the professional development of the facilities management team
Manual Fitter
Gas Call Services
01.1999 - 01.2001
- Worked as part of a manual fitting team to install gas / electric cookers, gas fires, boilers for Scottish Power contract which was taken over from MacLean & Nuttall
Manual Fitter
MacLean & Nuttall
01.1997 - 01.1999
- Worked as part of a manual fitting team to install gas / electric cookers, gas fires, boilers for Scottish Power contract
Shop Floor Asst - General Manager
Shoprite / Kwiksave
01.1991 - 01.1997
- Daily management of all operations within the store to ensure a smooth and efficient service while maximising profitability and productivity within a fast-moving consumer goods market
- Managing a team of staff, budgets, floor plans, rota's and produce
Retail Assistant
Visionhire (Granada TV Co)
01.1990 - 01.1991
Apprentice Printer
Superquickprint
01.1988 - 01.1990
Education
Holy Cross High School - O Levels x3, Standard Grades x3
Holy Cross High School
08.1984 - 05.1988
Skills
- Contract negotiation
- Financial management
- Procurement procedures
- Risk assessment
- Project management
- Budget control
- Sustainable sourcing knowledge
- Effective communication
- Dispute resolution techniques
Affiliations
- 2019, Associate Member of IWFM (Institute of Facilities Management)
- Registered CSCS Member
Custom
Available on request
Timeline
Maintenance & Facilities Engineer - Contracts Manager
ECG Facilities Services
01.2001 - 02.2025
Manual Fitter
Gas Call Services
01.1999 - 01.2001
Manual Fitter
MacLean & Nuttall
01.1997 - 01.1999
Shop Floor Asst - General Manager
Shoprite / Kwiksave
01.1991 - 01.1997
Retail Assistant
Visionhire (Granada TV Co)
01.1990 - 01.1991
Apprentice Printer
Superquickprint
01.1988 - 01.1990
Holy Cross High School - O Levels x3, Standard Grades x3
Holy Cross High School
08.1984 - 05.1988
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