William Fludgate
DUBLIN,Ireland
Summary
Results-driven professional specialising in field operations coordination and inspection. Expertise in electrical systems, network configuration, and system diagnostics ensures compliance with safety protocols. Prioritises urgent repairs while mentoring junior technicians and delivers customer service through precise equipment calibration and effective problem resolution. Aims to advance in technical leadership to enhance operational efficiency and innovation.
Overview
24
24
years of professional experience
Work history
Field technician
Nielsen
DUBLIN, Ireland
2019.03 - Current
- Repaired damaged equipment, ensuring minimum downtime.
- Optimised equipment performance using specialised software tools.
- Achieved high levels of customer satisfaction through prompt and efficient service delivery.
- Maintained an over 90% score on key KPI`s
digital services technician
Self employed
Carlow/Wexford, County Carlow
2002.04 - 2019.03
- Performed fault finding as senior technician, resolving recurring issues to improve system reliability.
- Streamlined operations by implementing troubleshooting techniques, reducing downtime for technical equipment.
- Increased efficiency by maintaining and repairing complex technical equipment.
- Acquired skills through field technician training to enhance technical capabilities.
Education
A-Levels - Cable Networks
Society of Cable Communications Engineers
London 2000.05 - 2000.05
A-Levels - Service Technician
Society of Telecommunication Engineers
London 2000.02 - 2000.02
Skills
Electrical systems
Field operations coordination
Field inspection proficiency
Field testing proficiency
- Equipment troubleshooting
- Repair techniques
- Equipment calibration
- Software update management
- Network configuration
- System diagnostics
- Risk assessment
- Technical reporting
- Client relationship management
- Prioritising urgent repairs
- Attention to detail
- Safety protocol adherence
- Excellent fault finding skills
- Complex problem resolution
- Field data collection
- Junior technician training
- Adaptability to change
- Adaptability
- Resilience under pressure
- Precision measurement
- Complex problem resolution
- Field data collection
- Resilience under pressure
Timeline
Field technician
Nielsen
2019.03 - Current
digital services technician
Self employed
2002.04 - 2019.03
A-Levels - Cable Networks
Society of Cable Communications Engineers
2000.05 - 2000.05
A-Levels - Service Technician
Society of Telecommunication Engineers
2000.02 - 2000.02