Wesley Kenealy

Navan,Ireland

Summary

Dedicated professional with a strong focus on customer service and point of sale operations, known for dependability and reliability. Bilingual and multilingual capabilities enhance excellent communication skills, facilitating collaborative and inter-species communication. Proficient in time management for tasks, aiming to leverage these competencies in a dynamic work environment to drive success and efficiency.

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of [Desired Position] role.

Overview

years of professional experience

Work history

Sales assistant

Maxi Zoo

Navan, Ireland

09.2023 - 08.2025

During my role as sales assistant I developed numerous useful skills which are tailored to the world of retail:

Trained new staff members, fostering a supportive working environment.
Built strong relationships with regular customers for repeat business.
Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Monitored trends in consumer behaviour with keen attention to detail.
Managed till operations smoothly, reducing waiting time for customers.
Collaborated effectively with team members to meet sales targets.
Utilised excellent communication skills to provide detailed product information.
Assisted customers with product selection for optimal satisfaction.
I am trained in using software such as Microsoft Excel to record monetary data and accountancy.
I am trained in correct customer mediation and ensure to follow correct company procedure when dealing with conflict.

Education

Undergraduate bachelor's - modern languages with French and Italian

Trinity College Dublin

Dublin, Leinster

09.2023 -

Skills

Customer focus

Point of sale operation
Dependability and reliability
Bilingual and Multilingual

Excellent communication
Collaborative communication
Inter-Species communication
Time management for tasks

Languages

English

Native

French

Upper intermediate (B2)

Italian

Upper intermediate (B2)

Accomplishments

I took part in the Student 2 Student initiative in Trinity College Dublin for the duration of my 2nd year (2024-2025). In this initiative I acted as a mentor to younger students in my respective degree to act as a helping hand for them to get settled to life in college and to answer any questions they had as I was once in their shoes. We hosted weekly events for them to meet new people and have some familiar faces to see around the campus.

I participated in providing a presentation in Clogher Road Community College in Dublin as a part of the Think Languages Week initiative in November 2024. This secondary school was involved in TAP, which is the Trinity Access Program, which provides accommodations in order for disadvantaged students to enrol in Trinity College in a more inclusive and fair manner than traditional CAO methods. During this, one of my classmates and I delivered a presentation targeted to students that were currently enrolled in transition year, the leaving cycle and leaving cert applied to give an insight into what studying languages in college is like, and more specifically in Trinity. I took great pride in being a part of this initiative as modern language skills are hugely important throughout any career in this modern day and age of global mobility.

References

References available upon request.

Timeline