Wendy Terrell
Silsbee
Summary
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Overview
20
20
years of professional experience
Work History
Paraprofessional
Silsbee ISD
08.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Merchandiser
Coca Cola Southwest Beverages
06.2019 - 08.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Facilitated training sessions for new merchandisers, improving team skills and performance.
Overnight Support Manager
Walmart Stores,INC
04.2005 - 06.2019
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Provided exceptional customer service by addressing customer inquiries, resolving issues, and maintaining a welcoming store atmosphere.
- Collaborated with daytime management to ensure seamless transition between shifts and continuity in daily operations.
- Supervised promotional activities that were designed to drive sales and generate excitement.
- Trained new employees on company policies, procedures, and job duties to facilitate their successful integration into the team.
- Maintained store safety standards by conducting regular inspections and implementing corrective measures when necessary.
- Improved team efficiency by implementing streamlined scheduling and task delegation processes.
- Coordinated with vendors for timely deliveries while minimizing disruption to store operations during overnight hours.
- Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
Education
Bachelor of Arts - Educational Studies
Western Governors University
Salt Lake City, Utah01-2025
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Data collection
- Student supervision
- Teacher support and collaboration
- Organization and prioritization
- Social-emotional support
Timeline
Paraprofessional
Silsbee ISD
08.2022 - Current
Merchandiser
Coca Cola Southwest Beverages
06.2019 - 08.2022
Overnight Support Manager
Walmart Stores,INC
04.2005 - 06.2019
Bachelor of Arts - Educational Studies
Western Governors University
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