VIRGILLO SANTOS VILLANUEVA
DOHA
Summary
Experienced Cleaning Supervisor with over 10 years in infection control and hazardous material handling. Expertise in team coordination, training, and quality assurance, ensuring compliance with safety protocols. Proven ability to implement efficient cleaning routines across diverse environments while maintaining high cleanliness standards. Committed to fostering a clean and organized workspace to support optimal operations.
Overview
23
23
years of professional experience
Work History
Office Cleaner and Attendant
United Group HQ
Doha
07.2021 - Current
- Maintained cleanliness in offices, restrooms, and common areas daily.
- Replenished supplies such as paper products and soap regularly.
- Followed scheduled cleaning tasks to ensure thorough facility upkeep.
- Disposed of waste properly while adhering to environmental guidelines.
- Collaborated with team members to enhance overall cleanliness standards.
- Reported maintenance issues to management for prompt resolution.
- Implemented best practices for efficient cleaning routines and procedures.
- Swept and mopped floors throughout the office building.
- Gathered and removed trash, placing in appropriate disposal area.
- Vacuumed carpets in all areas of the office.
- Maintained and sanitized break room and kitchen appliances.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Disinfected doorknobs, phones and other frequently-touched items.
- Dusted ledges, countertops, files, office equipment, desks and walls.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
- Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
- Emptied trash cans into larger containers for disposal.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Washed walls to remove dirt and smudges.
- Followed safety protocols when using hazardous chemicals for cleaning purposes.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Transported waste materials to designated collection points.
- Assisted with special projects such as deep cleanings or rearranging furniture.
- Followed security rules when disarming alarm systems and leaving.
- Reduced cleaning time significantly while maintaining company quality standards.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Kept business entrances clean, tidy and professional in appearance.
- Greeted customers, answered their questions and provided them with assistance.
- Assisted other staff members in completing tasks as needed.
- Interacted positively with guests and coworkers to build professional relationships.
- Implemented company policies and procedures to ensure compliance and safety.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Medical Center Cleaner/Executive Housekeeper
United Medical Center
Doha
01.2019 - 09.2021
- Maintained cleanliness in medical facilities and patient areas every shift.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
- Disposed of hazardous waste safely according to hospital protocols.
- Restocked cleaning supplies to ensure availability for daily operations.
- Collaborated with staff to maintain a hygienic environment for patients.
- Followed infection control procedures while cleaning patient rooms and restrooms.
- Reported maintenance issues to ensure prompt resolution and safety compliance.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Collaborated with nursing staff to address specific cleaning needs.
Cleaner Supervisor In-Charge
ABMS SDN BHD (Aryaduta Building and Maintenance Services
Darussalam
09.2009 - 07.2016
- Supervised cleaning teams to ensure high standards of cleanliness and hygiene.
- Trained staff on proper cleaning techniques and safety protocols.
- Coordinated daily cleaning schedules for multiple facilities under management.
- Inspected work areas to maintain quality control and compliance.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Facilitated communication between management and cleaning staff for effective operations.
- Resolved staff issues and maintained positive team morale during shifts.
- Implemented new procedures to enhance operational efficiency and effectiveness.
- Maintained availability of cleaning materials, equipment, and supplies, ensuring proper usage.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Ensure all machinery is in good working condition by carrying out regular checks; arrange repairs as necessary.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Develop performance objectives for cleaners with an emphasis on quality service delivery; conduct appraisals as required.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Investigate accidents or incidents involving employees within the team; take corrective action where necessary.
- Ensure compliance with company policies relating to health and safety at work; provide advice where appropriate.
- Sustain safety protocols to support proper and cost-effective equipment and material usage.
- Verified each completed room against standard plans to maintain consistency.
- Polished furniture and accessories to enhance appearance and cleanliness of rooms.
Housekeeper
RENTOKIL INITIALS SDN BHD
Darussalam
05.2003 - 07.2008
- Maintained cleanliness and sanitation of assigned areas in client facilities.
- Operated cleaning equipment such as vacuum cleaners and floor scrubbers effectively.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Prepared and stocked cleaning supplies for daily operations efficiently.
- Collaborated with clients to understand specific cleaning requirements and preferences.
- Followed safety procedures to ensure a safe working environment for staff.
- Reported maintenance issues promptly to ensure swift resolution of problems.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
Education
High School Diploma -
Hagonoy National High School
Hagonoy, Bulacan, Philippines05-1995
Skills
- Thorough cleaning
- Deep clean
- Surface disinfecting
- Proper sanitation
- Vacuuming and dusting
- Vacuuming carpets
- Mopping floors
- Carpet cleaning
- Polishing surfaces
- Polishing furniture
- Cleaning techniques
- Infection control procedures
- Hazardous material handling
- Waste disposal management
- Equipment operation
- Quality assurance
- Team coordination
- Buffer Operation
- Buffer Operation
Timeline
Office Cleaner and Attendant
United Group HQ
07.2021 - Current
Medical Center Cleaner/Executive Housekeeper
United Medical Center
01.2019 - 09.2021
Cleaner Supervisor In-Charge
ABMS SDN BHD (Aryaduta Building and Maintenance Services
09.2009 - 07.2016
Housekeeper
RENTOKIL INITIALS SDN BHD
05.2003 - 07.2008
High School Diploma -
Hagonoy National High School