Viorica Stan

• Inspected results through quality checks.
• Communicated effectively with supervisors regarding any deviations from planned schedules or unexpected obstacles encountered during production.
• Increased customer satisfaction by ensuring adherence to quality standards during the manufacturing process.
• Enhanced production efficiency by maintaining and troubleshooting machine issues promptly.
• Updated daily production logs to ensure accurate record-keeping of machine activity and output levels.
• Ensured compliance with local regulations pertaining to waste disposal management during manufacturing operations.

In my role as a cashier for the The Fitzpatrick Club (rebranded Jester in 2022) I am in charge of ensuring the smooth running of a busy cash environment, by performing both administrative and cash management operations.

This includes performing, handling, monitoring and recording considerable cash transactions, balancing books for accuracy via Excel and ensuring proper cash flow in the cash desk by constantly supplying and managing the main vault. I am responsible of operating credit card processing equipment, coin sorting, wrapping machines and other cashier equipment as well as addressing and resolving club members complaints to maintain customer loyalty and satisfaction.

My day-to-day job also includes performing audits to ensure proper maintenance of the slot machines and liaising with suppliers and vendors to ensure the premises are restocked in a timely manner.

As an AM my day-to-day job was to generally coordinate casino's activities and gaming operations to ensure customer satisfaction.

To secure the effective and profitable operation of this successful casino, I was working closely with the General Manager in matters of work shifts and staff training, as well as developing and implementing strategy to grow profits and boost reputation of business.

I was also responsible with facilitating game, cash and asset security with careful observation of guest behaviour and actions to ensure fairness of the game, by reporting discrepancies, suspicious activity or incidents of doubtful nature.

My main responsibility as a gaming inspector was to observe regulations, licensing conditions and safe gambling practices to meet compliance requirements. This included upholding technical standards in dealing, bet calculation and rule enforcement.

As part of my role I was also responsible with large cash transactions, maintaining table records and documentation thoroughly to track transactions, as well as announcing transactions clearly, audibly and correctly to ensure and confirm correctness of bets and game pace.