Violeta Agquiz
Floresville
Summary
With a dynamic background spanning roles from Game Lead at Smash-N-Axe to Peer Mentor at The University of Texas at San Antonio, I excel in community management and creative direction. Demonstrated success in enhancing customer experiences and fostering educational growth showcases my innovative solutions and dedicated learning. My approach is characterized by a persistent commitment to excellence and superior customer service.
Overview
1
1
year of professional experience
Work History
Game Lead
Smash-N-Axe
01.2025 - Current
- Guided customers through the safety procedures to ensure they enjoy their experience with the company.
- Monitored and checked in with groups to foster a safe and welcoming environment.
- Answered customer inquiries.
- Maintained the quality of our products and services.
Game Master/Event Lead
All Texas Entertainment
09.2024 - Current
- Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.
- Watched guests closely to maintain current understanding of gameplay.
- Developed creative solutions for unique player requests, fostering a positive gaming environment.
- Communicated clearly and on-time to share clues and direct game actions.
- Explained company policies, game rules and safety requirements.
Axe Master
8015 Bandera Rd Suite 108, San Antonio, TX 78250
09.2024 - 01.2025
- Guided customers through the safety rules of participating in our various services.
- Entertained children when necessary so that the parents can get the most out of their experience.
- Monitored the axe throwers to ensure safety.
- Served drinks when desired.
- Maintained quality of the axes and targets.
Art Ambassador
Spin Art Nation
09.2024 - 01.2025
- Guided customers through safety processes.
- Maintained the cleanliness of the rage room and art studios in between groups.
- Scheduled appointments when asked.
- Ensured that everyone had an enjoyable experience.
Peer Mentor
The University of Texas at San Antonio
08.2024 - 10.2024
- Established trust and rapport with mentees by maintaining confidentiality regarding sensitive information during mentoring sessions.
- Supported mentees in navigating college admissions processes and achieving academic success.
- Supported students in setting and achieving personal and academic goals, providing regular one-on-one meetings.
- Assisted in the development of workshops and seminars related to academic success, personal growth, and career readiness.
- Provided a living-breathing example of self care.
Receptionist
Cutie Paws Pet Salon
03.2024 - 06.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
BBA - Business Management
University of Texas At San Antonio
1 UTSA Circle, San Antonio, TX 7824905-2027
High School Diploma -
Floresville High School
1813 Tiger Ln, Floresville, TX 7811405-2023
Skills
- Creative direction
- Community management
- Dedicated learning
- Innovative solutions
- Task oriented
- Persistent
- Customer service
- Administrative capabilities
Accomplishments
- Achieved academic excellence in college by making it onto the Dean's List my fall 2023, spring 2023, and fall 2024 semesters.
- Assisted in the creation of some short films.
- Achieved honor society status in high school.
Aspirations
I aim to have my own business in the entertainment industry some day. My passion is people. Regardless of my position in any field, all I want is to ensure customer satisfaction.
Timeline
Game Lead
Smash-N-Axe
01.2025 - Current
Game Master/Event Lead
All Texas Entertainment
09.2024 - Current
Axe Master
8015 Bandera Rd Suite 108, San Antonio, TX 78250
09.2024 - 01.2025
Art Ambassador
Spin Art Nation
09.2024 - 01.2025
Peer Mentor
The University of Texas at San Antonio
08.2024 - 10.2024
Receptionist
Cutie Paws Pet Salon
03.2024 - 06.2024
BBA - Business Management
University of Texas At San Antonio
High School Diploma -
Floresville High School
Similar Profiles
Priya SurvasePriya Survase
Sr. Admin Executive at Axe Software Service Pvt Ltd(Axe Finance)Sr. Admin Executive at Axe Software Service Pvt Ltd(Axe Finance)
Milan LesterMilan Lester
Sales Consultant at Axe EliteSales Consultant at Axe Elite
David HarbeckDavid Harbeck
Manager at NY AXE/Hatchets and HopsManager at NY AXE/Hatchets and Hops